Associate, HR & Employee Experiences

Company Description

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Overview

The Associate, Talent role is an entry-level position on Razorfish’s Talent (HR) team. This person will provide clarity and solutions to employees throughout talent lifecycle as well as gain knowledge of people processes.

As an Associate, Talent you are always learning, always asking questions, and always trying new ideas. You will support other Talent team members and provide front line support to employees.

Responsibilities

• Frontline HR support for employees and managers
• Manage Talent Team Inbox, responding to inquiries, with clear communication, within the outlined SLAs
• Facilitate New Hire and Transfer Orientation (virtual and in person)
• Prepare information for discipline, and agency meetings
• Manage the following processes for the agency:
  • Accommodations Requests, Leave of Absence, Return to Office forms
  • Voluntary Exits, including exit interviews
  • Involuntary Exits, oversee preparation of paperwork with offshore team, systems terminations, etc.
  • Soft Benefits payments, including referral bonuses
  • Compensation statement creation and distribution
  • Manage career settings tickets and approvals
  • New Hire paperwork: I-9s, background checks, other documents as required
  • Agency transfers: tickets, paperwork
• Coordinate with Publicis Digital Experience (PDX) teams to troubleshoot data discrepancies
• Proactive follow through and communication with internal HR team and employees via email, Talent Team Inbox, and meeting updates
• Support generic reporting needs, including the preparation and tracking of CSR
• Direct contact with our payroll and benefits specialist teams to resolve issues for team members
  • Responsible for escalating situations when needed
  • Responsible for proactive follow up and completion of employee issues
• Assist with special projects and perform other duties as assigned with accuracy
• Gain knowledge of progressive performance improvement model and learn PIP process
• Support employee relations investigations and performance improvement plan (PIP) conversations through detailed note-taking and documentation
  

Qualifications

• 1+ years of experience in an administrative or human resources related field
• Experience with Microsoft office products, particularly Excel and PowerPoint
• Worked in a fast-paced environment where priorities and focus may shift

Additional Information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $50,065 - $73,944 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.