Exam Coordinator

L'Alliance New York
New York, NY
Job Title: Exam Coordinator
Department: Language Center
Reports To: Pedagogical Director
Designation: Full-Time / Non-exempt
Salary: $45,000.00 - $55,000.00
Start Date: October 2025
Work Model: In-person

To spread joie de vivre through language, culture, and connection!

Attracting over 150,000 visitors annually, L’Alliance New York is the city’s premier center for French language and francophone arts and cultures. As an independent, not-for-profit organization, L’Alliance New York’s mission is to provide our members and students with engaging French language classes and audacious multi-disciplinary programming that celebrates the diversity of francophone cultures and creativity around the world. L’Alliance New York is internationally known for offering the largest selection of fully-immersive French language courses for students aged one to 101, and for its renowned cultural programming including the annual Bastille Day celebration that takes place on New York's famed Madison Avenue, attracting over 50,000 visitors each year; the Crossing The Line arts and performance festival that engages NYC cultural institutions in bringing dynamic international artists to audiences; Animation First, the biggest animation festival in the U.S; and the Comic Arts Fest, celebrating the intersection of American and francophone comic arts.

Position Summary

The Exams Coordinator is responsible for the effective organization and smooth running of all French proficiency exams and university exams offered by L’Alliance New York.

Key Responsibilities

Operations
  • Schedule exam dates throughout the year in accordance with the partners’ calendars
  • Organize sessions for group and individual evaluations
  • Read and know exam protocols
  • Receive and store exams subjects and materials
  • Maintain different databases, prices, and calendars of all exams and candidates
  • Receive invoices and submit payment requests to accounting
  • Invoice partners and clients
Customer Service
  • Answer questions, and inform students/candidates by phone and email
  • Welcome and inform candidates during exams
  • Update exam dates on L’Alliance New York website
Management and Development
  • Email new session dates and encourage students to register
  • Organize training sessions for future examiners/graders
  • Proactively prospect schools and potential partners to expand our certification offer off-site
  • Hire and assign proctors, hire examiners/graders
  • Keep track of yearly registrations and increase revenues and registrations
Other Responsibilities
  • Answer course-related questions by phone or email
  • Register students by phone, online, and in-person (help at the LC front desk when needed)
  • Assess incoming students (placement test) and advise them on level and class options
  • Process class transfers, apply refunds and tuition credits
  • Continuously monitor demand for all exams and propose an action plan to keep our offer consistently available
The job description above is not an exhaustive list of duties. The person in this role will be expected to perform different tasks as necessitated by the role and the overall business objectives of L’Alliance New York. 

Who You Are

This role might be a great fit if:
  • You are highly organized and thrive in a detail-oriented, process-driven environment.
  • You enjoy juggling multiple projects and deadlines without losing sight of the big picture.
  • You bring a strong customer service mindset, excellent communication and interpersonal skills, and enjoy helping others – whether it's guiding a nervous test taker or collaborating with international partners.
  • You are proactive and resourceful, able to identify opportunities for growth and improvement in systems or outreach.
  • You are passionate about language learning, French culture, and education – and you're excited to contribute to an institution that shares those values.
  • You are tech-savvy, comfortable learning new systems, and confident managing databases, online scheduling tools, and communication platforms.
Experience & Qualifications
  • Bachelor’s degree or equivalent work experience
  • Prior work experience with French proficiency exams and/or knowledge of the Common European Framework of Reference for Languages (CEFR)
  • Native French speaker or equivalent proficiency, ability to communicate clearly in English
  • Service-oriented attitude
  • Organized, detail-oriented multi-tasker
Why Join Us

We offer a supportive, mission-driven work environment with generous benefits, including:
  • Generous paid vacation and holiday package
  • Health, dental, and vision insurance with employer contribution
  • 403(b) retirement savings plan with up to 5% employer match after 2 years
  • Free French classes and discounted cultural programs
  • Pre-tax commuter benefits (CBP) and flexible spending account (FSA)
  • Complimentary L’Alliance New York membership
At L’Alliance New York, you’ll join a collaborative, multilingual team that values creativity, kindness, and cultural curiosity. Whether you’re helping a student register, sharing a laugh with a colleague, or attending a film screening after hours, you’ll be part of a community that believes in the power of language and human connection.

TO APPLY : Please submit a resume, cover letter, and two references.

Employment at L’Alliance New York is at-will, meaning that either the employee or the organization may end the employment relationship at any time, with or without cause or notice, unless otherwise specified in a written agreement.
If you require a reasonable accommodation to participate in the application or interview process, please reach out via the same email address.

L’Alliance New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, marital status, religion, gender, sexual orientation, national origin, disability status, citizenship status, protected veteran status, or any other characteristic protected by law.

Posted 2025-09-30

Recommended Jobs

FOOD SERVICE UTILITY (FULL AND PART TIME)

Compass Group
Purchase, NY

  Location:  Manhattanville University We are hiring immediately for full and part-time FOOD SERVICE UTILITY positions. Address : 2900 Purchase Street, Purchase, NY 10577  Note: online appl…

View Details
Posted 2025-09-27

Cashier

Santo Taco
New York, NY

*** We're hosting Open Call on September 9 & 10 (3-5pm) at 114 Kenmare Street. If you're interested in applying, come by to meet us! If you can't make it, please send your resume instead to info@eats…

View Details
Posted 2025-09-07

AI Infrastructure Engineer

Lifemd
New York, NY

About us LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focus…

View Details
Posted 2025-09-22

Plant Operations Manager - Canton, NY

Corning
Canton, NY

Requisition Number: 70698 The company built on breakthroughs. ​   Join us.​             Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the d…

View Details
Posted 2025-09-10

Commercial Truck Sales Representative

BLACK ROCK TRUCK GROUP INC
Yonkers, NY

Pay: $50,000.00 - $250,000.00 per year Job Posting Title Commercial Truck Sales Representative About the Role: We are seeking a highly motivated and experienced Commercial Truck Sales Repre…

View Details
Posted 2025-08-21

Software Engineer, Java

Fern
New York, NY

Overview This role is ideal for ambitious Java engineers with entrepreneurial goals. We are looking for a Java expert to lead the development of Fern’s Java SDK generator. Your work will directly in…

View Details
Posted 2025-09-28

Part-Time Sales Help

Lids
New York, NY

For New York-based roles: Annual pay ranges may fall between $32,280 - $60,405 . You may also be offered a bonus, and other benefits. EEO Statement: Hat World, Inc., Lids Holdings, Inc., dba Li…

View Details
Posted 2025-09-06

Technical Manager, eCommerce

Tiffany & Co.
New York, NY

Tiffany & Co. seeks a Technical Manager for eCommerce to lead the technical execution of Salesforce Commerce Cloud B2C initiatives. This role involves managing integrations, mentoring developers, and …

View Details
Posted 2025-07-30

Culture & Inclusion Specialist

Regional Transit Service
Rochester, NY

JOB SUMMARY: The Culture and Inclusion Specialist is responsible for supporting a workplace environment where every employee feels valued, heard, and included. This role supports initiatives that fost…

View Details
Posted 2025-09-27

Specialist, Talent Development

Ross Stores
New York, NY

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth…

View Details
Posted 2025-09-26