Culture & Inclusion Specialist

JOB SUMMARY: The Culture and Inclusion Specialist is responsible for supporting a workplace environment where every employee feels valued, heard, and included. This role supports initiatives that foster employee engagement, well-being, and connection, while ensuring alignment with our organizational values and mission. The position works collaboratively across departments to strengthen our workplace culture and reinforce inclusive practices that benefit all employees. REPORTS TO: Supervisor of Well-Being & Inclusion COMPENSATION: $24.04-$26.44 per hour(depends on experience) BENEFITS INCLUDE: Staying Healthy: Medical, Dental,and Vision (Dental & Vision currently free), Flexible Spending Account (FSA) Feeling Secure: Disability Insurance, Pension Plan, NY State Deferred Compensation Plan, Life & Accidental Death & Dismemberment (AD&D) Insurance, Accident Insurance, Group Specified Disease Insurance and Hospital Insurance Work-Life Balance: Paid Time Off (PTO:3 weeks + 2 days grantedupon hire; accrue additional time after 1 year), Employee Assistance Program, Paid Holidays, Verizon Wireless Discount, On-site Fitness Center open 24/7, Employee Wellness Program, Culture & Inclusion Council, BJ's Wholesale Club Discount, and more! Click here to view current medical plan rates! ESSENTIAL FUNCTIONS: Support the development and implementation of strategies that enhance a positive, inclusive, and engaging workplace culture. Coordinate programs and initiatives that build connection and shared purpose across diverse employee populations. Develop and execute inclusive employee events, celebrations, and appreciation initiatives aligned with company values. Serve as the liaison to Employee Resource Groups (ERGs), providing structure, guidance, and logistical support. Help ERGs set goals, plan events, and measure impact while maintaining alignment with organizational values and priorities. Collaborate with cross-functional partners to ensure inclusion is woven into employee programs, policies, and practices. Use employee feedback, survey data, and engagement metrics to identify areas for improvement and action. Promote fair access to opportunities for growth and contribution across all levels of the organization. Administrative support to the Culture and Inclusion Council (CIC), setting agendas, supporting initiatives, and tracking outcomes. Provide support to department representatives on the CIC to encourage innovation and continuous improvement in inclusion efforts. Partner with the Analytics and Engagement teams to collect and evaluate employee feedback related to belonging, engagement, and workplace culture. Translate insights into actionable recommendations and track progress over time. Assist in developing and delivering internal communications that reflect and reinforce a culture of inclusion. Support the creation and coordination of training and learning experiences that promote awareness, empathy, and inclusive behaviors. Assist with Employee Satisfaction/Employee Engagement Survey. Other duties as assigned. QUALIFICATIONS: Associates degree in Human Resources, Organizational Development, Communications, Social Sciences, or a related field. Bachelor's degree preferred. A minimum of three (3) years of experience in human resources, employee engagement, culture, or inclusion-related roles. Demonstrated understanding of workplace dynamics, employee engagement best practices, and inclusive program development. Strong interpersonal and relationship-building skills. Experience facilitating meetings, events, or councils. Excellent communication and writing skills. Ability to manage multiple initiatives and meet deadlines in a dynamic work environment. Ability to work early mornings, evenings, and weekend events as required. PREFERRED QUALIFICATIONS: Experience supporting ERGs or culture councils. Familiarity with public or government sector organizations. Understanding of employee engagement survey tools and workplace analytics. Project management or event coordination experience. CORE COMPETENCIES: Empathy and active listening Collaboration and influence Creativity and innovation Cultural awareness Organizational awareness Strategic thinking Accountability PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear, and use a computer. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 20 pounds. The noise level in the work environment is usually moderate. This is hybrid position working out of Rochester, NY. ADDITIONAL INFORMATION: Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.