Operations Manager

Title : Operation Manager

Location : Brooklyn NY

Salary : 60k

FLSA Classification : Full-time (35 hours), Exempt

Role Summary : The successful candidate will be responsible for managing the overall operations and for the effective and successful management of work allocation, productivity, and quality control and safety measures as established by NAICA. He/ She will carry out supervisory responsibilities for both Resident Workers and Security Guards in accordance with company’s policies and procedures.

Primary Job Responsibilities/Duties:

The Operations Manager is responsible for, but not limited to:

• Oversee a team of Resident Workers and Security Guards
• Ensure employees follow NAICA’s policies and procedures, including but not limited to conflict resolution
• Participate in the development of operations goals and objectives, procedures, making recommendations for changes to existing standards and procedures
• Responsible for training new and existing employees; planning, assigning and directing work in collaboration with Operations/Security Director
• Establishing and implementing team schedules and work tasks for the team
• Establish and maintain supervisory monthly/quarterly progress notes and other related documents of the operations/security team
• Coordinate team meetings and promote positive labor relations
• Maintain ongoing communication with all department supervisors/directors concerning any issues
• Work diplomatically to solve issues/concerns that exist within the department/ in the facility
• Report to Operations/Security and Site Directors about all activities, needs/concerns and incidents within the facility
• Work closely with Operations/Security Director and management team to set and/or implement procedures and systems and to follow through with implementation
• Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
• Communicate all operating/security procedures and/or issues at department meetings

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Frequent bending, lifting, reaching, extended walking
• Ability to sit for extended periods and perform repetitive tasks.
• Must be able to lift and carry up to 25 pounds.
• Must be able to travel to multiple NYC sites as needed.

Work Environment / Schedule Requirements:

• Office setting with regular exposure to computer screens and moderate noise levels.
• May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential.

Qualifications:

• High School Diploma or equivalent required, some college degree preferred
• Fire Safety Certification
• Able to obtain and hold New York State Security Guard License
• Occupational Safety and Health Administration (OSHA 30) Certification preferred
• NY Valid Driver License if authorized to drive company vehicle
• Fluent in English and Spanish is a plus
• Proven ability to work collaboratively well with diverse groups
• Proven ability to handle multiple tasks effectively under pressure
• Strong organizational skills, detail-oriented, and efficient
• Maturity, integrity, and sound judgment
• Must be able to read, speak, write, and understand English for administrative purposes.
• Must pass drug screening to be appointed.
• This position may be subject to a series of investigations before and after appointment.

Equal Employment Opportunity:

NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.

Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to [email protected] with the Subject “Reasonable Accommodation Request.”

NAICA Offers a competitive benefits package that includes:

• Comprehensive Health, Dental and Vision Benefits for full-time employees
• 403(b) Retirement Savings Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation
• Paid Time-off
• Vol Life Insurance and AD&D
• Term Life and AD&D insurance
• Long Term Disability
• Employee Assistance Program support (EAP)
• Commuter Benefits Program
• Aflac: Short-Term Disability, CA, Accident and Hospital
• Employee Discount Program

False Statements:

Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment.

At-Will Employment Disclaimer:

While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person