Credentialing Specialists
- CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********
- View, manage, and check daily appointments in time trade scheduling tool
- Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards,
- Perform Certificate Rekey, Pin Reset, and Card Update
- Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT)
- Store cards in a lockable container (file cabinet)
- Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID
- Credentialing Specialists shall issue PAC Cards and Access Cards
- Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction
- Credentialing Specialists shall keep a log of Cards issued and collected
- Perform Registrar and Activator duties as required
- Credentialing Specialists shall perform Card Custodian duties
- Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators
- Applicant Communications regarding credential status
- Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM
- Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required
- Other duties as assigned.
- Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
- Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
- Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
- Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
- Knowledge of PII handling and federal credentialing policies.
- Skill in managing daily credential operations, workstations and equipment.
- Strong customer service and communication skills.
- Skill in preparing and submitting daily site reports.
- Strong attention to detail and documentation accuracy.
- Ability to follow federal credentialing standards and procedures.
- Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
- Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures.
- Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
- High School Diploma, or equivalent
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