Administrative Travel Services Specialist - PVH Corp.
About Us:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH .
POSITION SUMMARY:
The Administrative Travel Services Specialist will support PVH’s Global Travel Management program which includes ensuring adherence to the travel policy, vendor management, and ensuring associate safety and security with the goal of optimizing costs, policy compliance and travel experience. This position will balance the execution of nuanced service with the need for efficiency while always having a service minded approach in order to manage and foster relationships across PVH.
Primary responsibilities for this position include:
Participate in the hotel RFP review process to ensure desired services are available, as well as to secure best rates and services for PVH.
Manage the hotel meeting card reconciliation process as well as the payment of all Ghost card invoices, the filing of all online invoices as well as American Express statements and processes.
Monitor travel partners to ensure travel processes and negotiations are delivered as negotiated and that travel partners are meeting the established SLAs, promoting process enhancements, and advancements as necessary.
Oversight and maintenance of Global Travel Website aligning T&E Policy and travel partner updates.
Act in the capacity of a relationship partner by supporting associate inquiries/ issues and bringing to resolution.
Analyze travel data for trends, areas for cost savings and opportunities for program improvement
Review special travel requests and secure necessary approvals, escalating as needed to the VP Corporate Travel for all requests that exceed established limits.
Work in close partnership with the TMC agents ensuring that they are following PVH Corporate travel policy
Manage and monitor the after-hours Travel Assistance number for usage and issues reported so as to monitor trends and address as needed.
Provide white glove service for all executive level travel to ensure travel requirements/needs are addressed and managed.
Proactively manage all group reservations for large department/division events.
Assist with special projects as requested and maintain confidentiality at all times
Qualifications
10+ years of experience in travel program management for a global organization in a complex business environment.
In depth understanding of international travel requirements/regulations.
Deep understanding of the global travel industry’s business ecosystem, operations, technology, and service delivery platforms
Solid interpersonal, analytical, and solutioning skills
Experience with Concur travel and expense tool on a global platform
Proven ability to build partnerships
Self-starter with a service-minded approach who can manage projects and processes from idea to execution
Experience managing relationships with travel partners, such as agencies, hotels, car service and credit card servicers
Calm and organized in a fast-paced environment; able to manage and prioritize multiple project streams at once
Desire and proven ability to collaborate across business areas and regions to identify and achieve operational and efficiencies with a flexible mindset
Clear, concise, and empathetic verbal and written communication skills; ability to interface with all levels of traveler as well as travel partners
Executive presence, ability to interact with executives at high levels to resolve issues or effect changes
Your Wellbeing is Our Priority
At PVH, we offer competitive, cost-effective, and comprehensive benefit packages. We strive to provide options when it comes to your health, finances, and work-life balance. This includes:
Pay & Insurance: Competitive pay, bonus programs, best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.
401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.
Flexible Workplace: Generous company-paid holidays, paid time off, hybrid working arrangements, volunteer opportunities, seasonal hours, and flexible work schedules.
Wellbeing Support: A variety of wellbeing tools and programs such as, Headspace membership, reimbursement for fitness memberships and/or digital meditation subscriptions, and the opportunity to earn up to $200 a year in rewards for exercising and participating in healthy activities.
Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.
Education Assistance: Receive support for continued education including tuition reimbursement.
Associate Discount: Shop at our company outlets and e-commerce sites at a discount.
Please note, eligibility depends on employment status, location and length of time employed with PVH and our benefits may be subject to change. Applications will be accepted on a rolling basis until the position is filled.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH.
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