Administrative Assistant, MCOMH Priority Services

Administrative Assistant , MCOMH Priority Services
Monroe County Office of Mental Health (MCOMH)
Rochester, NY - Hybrid (Onsite + Remote)
Nonexempt, Full-Time 40 Hours/Week
Compensation: $47,000 - $51,000

Put the CARE in your CAREER!

At CCSI, our mission is to activate possibilities and spark change in organizations that put people first. Our vision guides us all in the right direction: a world of communities where everyone flourishes. CCSI is a trusted partner to human-centered organizations. We work with government, education, and non-profit institutions to strengthen their day-to-day operations, build successful teams, plan for the future, and increase their impact. We help organizations rise so communities can flourish. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply.

We are seeking a talented Administrative Assistant, MCOMH Priority Services to join our team of nearly 500 employees. The Administrative Assistant is assigned to work on behalf of CCSI’s customer and will supports the day-to-day operations and clerical support needs of the Monroe County Office of Mental Health Children’s SPOA and Adult SPOA teams.

CCSI is partnering with Monroe County Office of Mental Health (MCOMH) to hire an Administrative Assistant, MCOMH Priority Services. This position is employed by CCSI and working on behalf of Monroe County Office of Mental Health (MCOMH).

In this role, you will

• Take and disseminate minutes from team meetings and other meetings as assigned
• Schedule meetings, reserve conference rooms, coordinate catering, and prepare meeting space
• Maintain awareness of MCOMH staff schedules and conference room availability
• Provide administrative support for meetings and trainings, including preparation of materials and meeting logistics
• Distribute mail for staff
• Process payment request forms and follow coding procedure
• Maintain awareness of copier/fax/printer supplies and troubleshooting processes
• Order general office supplies, training supplies, and flex fund requests
• Create/write miscellaneous documents and correspondence (mailings, copying, faxing, etc.)
• Prepares, formats, and maintains reports, including the monthly Care Management share file list
• Maintain electronic and paper files
• Perform data entry, entering and extracting data, in Salesforce and other platforms
• Complete data quality assurance and clean up, for example, for missing data or duplicates, and entering enrollments and discharges
• Compile and organize referral documents to submit to manager for review
• Monitor and resolve incomplete referrals to complete pending referrals
• Monitor fax inbox and routed documents to the appropriate personnel
• Edit and update documents such as referral forms and brochures
• Perform other related duties as assigned.

What you bring

• High school diploma/GED or Degree, minimum of two years of experience in an Administrative Assistant capacity or equivalent education and work experience ( see CCSI's equivalency chart ).
• Experience with Windows based operating system (Word processing, spreadsheet and database software).

Required for this position are:

• Ability to function with a minimum of supervision
• High quality telephone skills
• High level of interpersonal skills
• Excellent communication skills, both verbal and written
• Ability to multi-task and balance competing priorities
• Dependable and reliable
• Ability to work as part of a team
• Ability to recognize need for confidentiality of information
• Preference for CPR and First Aid Certification
• Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

At CCSI, you’ll enjoy

• Market-competitive compensation
• An award-winning Wellness@Work and employee benefits program.
• An organization that is committed to racial equity and anti-racist practices.
• Continuous professional development opportunities.
• A voice in shaping CCSI’s ever-evolving diverse company culture.

We Are CCSI !

For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations’ potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal.

At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us.

CCSI does not accept inquiries from third-party recruiters or search agencies.

CCSI participates in E-Verify, a federal program that confirms the employment eligibility of all newly hired employees by comparing information provided on the Form I-9 with records from the U.S. Department of Homeland Security and the Social Security Administration.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.