North America Strategic Business Development Director

LOCATION: US – New York

US – Hallandale Beach
US – Alpharetta
US – Montvale

TYPE: Full time

WORK SHIFT: Remote

POSTED: April 21, 2026

ID: JR0130165

Overview

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.

Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.

Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.

Join us as we go beyond and be part of a team that’s redefining what’s possible.

We are seeking a dynamic, results-driven North America Strategic Business Development Director to drive large-scale cross-selling across an assigned portfolio of existing strategic partnerships, while also leading new business acquisition within designated industries.

This sales leader will actively represent the organization at relevant industry events, conferences, trade shows, and speaking engagements to establish a strong reputation as an industry expert in domestic and international financial services. The role also includes leading research efforts to identify and pursue new industry verticals where Western Union can deliver differentiated value.

Role Responsibilities:

• Establish and nurture relationships at existing networks to develop new business.

• Actively participate in annual planning meetings and quarterly updates with existing partners.

• Meet and exceed goals related to large-scale growth opportunities with assigned existing partners including cross-selling new products/services.

• Deeply engage in assigned industry events, conferences, tradeshows and speaking engagements to firmly establish oneself as an “industry expert” with in domestic and international financial services.

• Meet and exceed goals related to net “new to franchise” business as assigned.

• Take lead role to research and pursue new industries where Western Union could provide differentiated value.

• Actively participate in annual planning meetings and quarterly updates with existing partners.

• Create relevant, professional and thought-provoking client-facing and internal presentations as required.

• Record all growth opportunities and risks within CRM.

Role responsibilities:

• 5-7 years of business development success within retail, digital and/or financial services.

• Proven success in winning and exceeding growth targets.

• Preference for business or finance undergraduate degree.

• Outstanding communication and management skills with ability to influence individuals and teams

• People management is not required but needs to have proven experience in building relationships with outside agents

• Advanced Microsoft skills, including ability to create professional client-facing and internal presentations.

• Ability to establish self as an industry expert.

• Communication, relationship-building and presentation skills to influence and persuade others.

• Strategic and creative thinker to develop concepts that deliver results.

• Organizational skills and attention to detail to fully execute plans.

• Ability to multi-task and prioritize in a fast-paced and dynamic work environment.

WORK SHIFT

REMOTE – work from home New York

BENEFITS AND OTHER DETAILS

Salary

The base salary for this role is $130,000 – $165,000 USD annually plus a sales compensation plan and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your United States specific benefits include:

• Parental Leave

• Family First Programs

• Medical, Dental, and Life Insurance

• Tuition Repayment Assistance Program

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Other Details

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to [email protected].

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

06-01-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.