Billing Supervisor

Goldberg Segalla LLP
Buffalo, NY
Goldberg Segalla, a dynamic and collaborative law firm with a national presence, seeks a highly motivated and organized individual to join its team as a Billing Supervisor in its Buffalo, NY office.

POSITION SUMMARY : Responsible for supporting daily firm Billing procedures, including timely and accurate processing of client billing, adhering to client guidelines and submission requirements. Ensure Billing Specialists follow departmental processes and expectations and provide operational support to the Billing Manager.

ESSENTIAL JOB FUNCTIONS:
  • Supervise and oversee billing operations in alignment with policies and strategic initiatives, ensuring accuracy, efficiency, and progress toward departmental goals.
  • Facilitate team-level meetings ensuring alignment across direct reports and department; communicate updates to the Billing Manager/Senior Manager.
  • Determine billing attorney assignments and assist in setting priorities for the department.
  • Evaluate and address departmental issues and escalate complex matters to the Billing Manager/Senior Manager.
  • Audit compliance to policies, facilitate process improvements for the Client Billing and submissions process in partnership with the Billing Manager/Senior Manager
  • Oversee monthly pre-bill generation and provide relevant metrics to the Billing Manager.
  • Respond to written/telephone inquiries from clients, attorneys and staff in a timely manner.
  • Collaborate with Billing Process Supervisor on issues within third party ebilling sites.
  • Communicate with other firm administrative teams regarding billing discrepancies and questions.
  • Promote teamwork within the department and provide superior service to clients, attorneys and staff.
  • Support and mentor department team leads through regular communication and check-ins.
  • Structure and facilitate the onboarding and training of new staff within the department.
  • Monitor team performance and take proactive responsibility for identifying and addressing performance concerns, escalating issues to the Billing Manager or Senior Manager as necessary.
  • Monitor department productivity and provide input on staffing and work from home/hybrid agreements.
  • Facilitate opportunities for team-level training and development.
  • Maintain a regular in-office presence to support team collaboration, attend scheduled meetings, and perform tasks that require on-site access, while effectively managing responsibilities in a hybrid work environment .
SUPERVISORY RESPONSIBILITIES:
  • Recruit, interview, hire, and train new staff
  • Conduct routine supervision and team meetings with direct reports
  • Oversee the daily workflow of the team
  • Provide constructive and timely performance evaluations
  • Actively coach direct reports to maintain and enhance knowledge, skills and abilities
  • Complete necessary manager administrative duties, including approving time off requests and approving timecards
REQUIRED SKILLS/ABILITIES & EXPERIENCE:
  • Bachelor’s degree in Accounting, Finance or related field preferred.
  • 3+ years of experience in billing or team coordination; law firm billing experience preferred.
  • Experience with computerized accounting systems and MS Office applications.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Analytical and problem-solving skills to interpret client billing data.
  • Ability to work under pressure and meet deadlines.
  • Ability to manage multiple priorities and adjust to changing needs.
  • Willingness to assume new tasks and responsibilities.
  • Basic knowledge of human resources policies and firm procedures.
  • Ability to maintain confidentiality and respond to sensitive inquiries.
  • Ability to work independently and in a team environment.
Benefits:
The salary range for this position is $63,000-$75,000. Actual pay may be adjusted based on experience and other job-related factors permitted by law. This position also offers bonuses, and a full benefits package. Our benefits package includes, but is not limited to, health insurance, dental insurance, life insurance, a 401(k) plan, flexible spending, and more.

Goldberg Segalla isn’t merely a business—we’re a community. We value the diversity of our team and strive to create a collaborative and enjoyable culture for everyone, where leadership is rewarded, and efficiency, mutual respect, and working together for the common good are traits we all embody.

Goldberg Segalla is a national civil litigation firm with offices spanning major metro markets across the U.S., providing strategic coverage wherever our clients do business. As a firm of experienced litigators and trial attorneys, Goldberg Segalla's capabilities span business and commercial disputes, employment and labor, insurance coverage, product liability, and more. Today, our more than 500 attorneys are trusted counselors to public and private clients in key sectors and industries including construction and energy, transportation, manufacturing, retail and hospitality, and insurance.

Posted 2025-12-16

Recommended Jobs

Physician Assistant

Greenlife Healthcare Staffing
Bronx, NY

Physician Assistant - Bronx, NY (#2881) Greenlife Healthcare Staffing is currently seeking a Pain Management Physician Assistant to fill an opening with a multi-specialty practice located in the Bron…

View Details
Posted 2026-01-02

Furniture Repair Technician (Batavia)

Ashley | The Wellsville Group
New York, NY

Were looking for a skilled Furniture Repair Technician to join our Distribution Center team. Youll inspect, repair, and restore furniture to top-quality standards, ensuring every piece delivered me…

View Details
Posted 2026-01-12

Sr. Proposal Manager

New York, NY

The Company SYSTRA delivers architecture, engineering and construction and program management services to our clients that offer public transportation, public education and public housing to o…

View Details
Posted 2026-01-15

FT Evening Supervisor

Hannaford
West Hurley, NY

FT Evening Supervisor Location West Hurley, NY : Address: USA-NY-West Hurley-295 State Route 375 Store Code: Store 08444 Management (5149952) Hannaford Supermarkets started out as a fresh produce v…

View Details
Posted 2026-01-16

Participate in surveys and discussions for rewards

Springboard America
New York, NY

Earn rewards for your opinion. Unlock, connects you with daily opportunities to earn rewards. Join now and become a member to earn 200 welcome points. Formerly known as Springboard America, Unlock p…

View Details
Posted 2025-09-05

Coordinator, Communications & Public Affairs

Sesame Workshop
New York, NY

Sesame Workshop is looking for a Coordinator, Communications and Public Affairs . The Coordinator, Communications and Public Affairs plays a vital part in amplifying Sesame Workshop’s mission a…

View Details
Posted 2026-01-09

Regional Sales Manager - Texas - Louisiana - Tennessee

Savencia SA
New York, NY

Job Description Main functions/duties: Manage, train and motive the sales teams of the distributors in order to reach global sales targets and participate in regular “rides alongs” and customer…

View Details
Posted 2026-01-15

Visual Lot Inpsector- Entry Level

Aston Carter
Monticello, NY

Visual Lot Inspector (Entry-Level) Pay: $19/hour Role Overview Be the eyes of the lot. As a Visual Lot Inspector, you'll help keep vehicles safe, compliant, and ready for the road by p…

View Details
Posted 2026-01-15

Documentation Clerk

We Are BMF
New York, NY

The Documentation Clerk plays a key role in maintaining accurate and organized records that support agency operations. This role is responsible for managing, filing, and tracking important documents—…

View Details
Posted 2025-12-26

Brydon CEO-in-Residence (2026 Cohort)

The Brydon Group
New York, NY

At the Brydon Group , we accelerate the trajectory of outstanding mid-career operators who want to become CEOs and build and grow industry-leading platforms with private equity support, resources a…

View Details
Posted 2026-01-14