Barista

Heritage Grand Bakery, a bakery/coffee shop in the heart of midtown, Manhattan, is looking for talented Baristas/Counter Person to join our team.
Heritage Grand Bakery has a strong coffee program thanks to exceptional blends all sourced from the best coffee plantations and tea farms across the globe.
To promote this coffee program, we are looking for strong baristas, passionate by the coffee and tea world.
You will be cross trained to work the pastry counter as well.
All hours available.
Just bring a smile and good attitude.

Summary

As a Barista & Counter Person you will provide friendly & skillful service to create an exceptional experience for our guests. You will be crossed trained to work the counter interacting with customers selling homemade pastry, bread and GnG items. Each barista’s primary objective is to supplies all coffee and non-coffee beverages ordered by the guests at the counter in timely fashion, ensuring each drink has been prepared following the company standard recipes with consistency.

Responsabilities

• Operate the barista station with efficiency, respect, professionalism, and initiative on daily basis.
• Engage with guests in a positive manner: by greeting them, answering their questions, making recommendations…etc.
• Work as a team player with the team of baristas and retail associates operating the bakery store.
• Perform tasks and side duties requested by Management prior, during and at the end of your shift.
• Demonstrate technical skills while using coffee equipment.
• Show consistency and efficiency in the making of coffee drinks.
• Have full understanding and knowledge of all beverages being served from your station. Having required knowledge of all food items to be able to help out the guest if needed.
• Always maintain a calm and positive demeanor, especially through morning rush.
• Previous experience with POS system.
• Maintain coffee, tea, beverages, and coffee supplies inventory up to company pars level.
• Maintain safe and healthy work environment by following company standard and regulations.
• Maintain barista station always clean by following and applying BOH protocols.

Qualifications

• Be able to multitask and prioritize duties
• Excellent verbal and communications skills
• Extensive knowledge of Coffee culture & Coffee drinks
• Able to stand and walk for prolonged periods of time
• Able to perform bending, crouching, twisting, and repetitive motions
• Able to lift, carry, push, or pull up to 25 lbs.
• Communicative and team oriented working style
• Familiarity with POS systems and cash handling (Toast preferred)