Director, Medicare Sales

Humana
Albany, NY

Become a part of our caring community and help us put health first

With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

Are you passionate about the Medicare population and would like the opportunity to provide your leadership experience and sales expertise to a team of dynamic and fast paced sales managers? If so, we are looking for licensed, highly motivated and self-driven leaders with industry experience to join our team. Our Directors of MarketPoint Sales strive to increase sales, utilize assigned budgets to their best potential, troubleshoot market obstacles, and provide guidance and direction to their team. Our directors also work with the executive level leadership team to provide up to date information and stats, innovative ideas for driving sales and short and long term goals for their assigned territory.

Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.

The Director Medicare Sales will lead a team of Licensed Medicare Sales Managers, providing value-based leadership, strategic and tactical guidance, and performance direction to ensure all sales and retention goals are met or exceeded.

Responsibilities include:

  • Developing strategic sales/marketing plans, which will assist in maintaining and increasing membership.

  • Conduct, attend, and manage local and sales operations meeting(s) in order to provide sales development, teamwork, market strategies, training, etc.

  • Monitor sales results, trends and overall performance to hold sales agents accountable for achieving identified targets.

  • Collaborate across MarketPoint sales channels to execute strategy and deliver on growth objectives

  • Partner with Market Operations team to develop growth strategy; including sales & retention strategies, product design and provider partnerships/growth

  • Build strategic relationships with distribution partners and agencies to ensure successful business outcomes

  • Lead a team of 6 Managers and 50 indirect reports

Benefits include:

  • Medical, Dental, Vision, and a variety of other supplemental insurances

  • Paid Time Off (PTO) and Paid Holidays

  • 401(k) retirement savings plan with a company match

  • Tuition reimbursement and/or scholarships for qualifying dependent children

Use your skills to make an impact

Required Qualifications

  • Bachelor's Degree in Business, Finance, or a related field, or equivalent business experience

  • 15+ years of experience supporting Medicare sales organizations, including roles that directly enable or partner with sales teams

  • 10+ years of leadership experience within a large sales organization, including field-based components

  • Proven experience leading teams of 10 or more field sales professionals

  • Valid State Health insurance license

  • Strong organizational, interpersonal, communication, presentation and leadership skills??

  • High proficiency with laptop computers, mobile devices, and mobile applications, including Microsoft Word, Excel, Outlook, and PowerPoint

  • Demonstrated passion for contributing to an organization focused on continuously improving consumer experiences

  • This role is part of Humana's Driver safety program and requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. This role also requires running a Motor Vehicle Report as part of the background check process?

  • Must ensure designated work area is free from distractions during work hours and virtual meetings. Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required

  • Must reside in or be willing to relocate to a regional office location (New Jersey, Maryland, D.C., Delaware, Massachusetts or Pennsylvania) and be able to work in a hybrid office setting

Preferred Qualifications

  • 3-5 years' experience in a sales management position

  • Master's Degree in Business Administration or a related field

Additional Information

Driving Statement:

This role is part of our company's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. State driver's license is subject to driver license validation and MVR review. Individuals must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

Language Proficiency Assessment:

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Alert:

Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$102,500 - $139,700 per year

This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

Posted 2026-04-17

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