Executive Assistant

Location: Buffalo, NY, US, 14213

Req ID: 40173

Segment: Customer Service

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s—Infinite Possibilities. One Family.

Purpose Statement

This role provides high-level administrative, personal, and operational support to the Chairman and Senior Chairman. It partners closely with the Executive Assistant to the Chairman and the Family Office Director (FOD), handling both business and personal priorities with discretion, strong attention to detail, and the ability to manage multiple workstreams. All duties are performed with direction and oversight from the FOD.

This professional will work a hybrid schedule and 3 days of in office work will be required at our world headquarters in Buffalo, NY.

Key Accountabilities and Outcomes

Core responsibilities (high level):

• Recognition & correspondence: Manage birthday, promotion, retirement, and new hire cards/announcements; track outgoing correspondence.
• Gifts & special occasions: Research, purchase, wrap, track, and coordinate delivery of cards and gifts for associates, business contacts, family, and friends; maintain gift inventories and receipt records.
• Expense admin: Download and reconcile American Express statements, obtain and organize receipts, categorize charges, and route for approval/processing.
• Purchasing support: Order and coordinate delivery of household/property items; support inventory restocks and maintain receipts.
• Office/admin support: Phone coverage, mail handling, calendar upkeep, subscriptions/memberships management, password updates, and ad hoc special projects.
• Personal support: Reservations, miscellaneous requests, appointment scheduling, prescriptions, and pet-care coordination.
• Travel & household logistics: Coordinate travel details (hotels, transfers, itineraries, trip prep/post-trip logs) and manage household calendars, visitors, and property relocation planning.
• Seasonal initiatives: Holiday gifting/card processes (design, lists, ordering, wrapping, delivery coordination) and select annual traditions.
• Records management: Support physical-to-digital file retention, year-end file turnover, shredding, and coordination with long-term file retention decisions

Knowledge, Skills, and Experience

Required Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience
• 3+ years of experience supporting senior/executive-level leaders in an administrative or executive assistant role
• Demonstrated ability to handle confidential information with discretion and professionalism
• Strong organizational and multi tasking skills with the ability to manage multiple workstreams, shifting priorities, and deadlines
• Excellent written and verbal communication skills, including ability to coordinate with internal teams and external vendors
• Strong proficiency with Microsoft Office, including Outlook calendar management, Word (including mail merge), and Excel tracking/logs
• Detail-oriented approach to administrative processes (e.g., records, logs, inventory, receipt retention, and reconciliation support)
• Self-starter mindset with strong follow-through and sound judgment

Preferred Qualifications

• Experience supporting a C-suite leader, Chairman, or Family Office environment, including business and personal priorities
• Experience with corporate card/expense processes, including statement review, receipt collection, and charge categorization
• Experience coordinating travel logistics, itineraries, reservations, and trip folders
• Experience with document scanning, digital file organization, and records retention practices

#CORP123 #LI-RT1

COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$70,783.00 - $95,765.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at [email protected] if you need assistance completing this application or to otherwise participate in the application process.

BRINGING YOUR BEST SELF TO WORK.

As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

• Competitive compensation
• Health & financial benefits
• Paid time off
• Parental leave
• Family planning support
• Flexible work policy
• Associate resource groups
• Volunteering & community impact opportunities
• Holiday gatherings
• In-house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.

MEET RICH’S.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s—Infinite Possibilities. One Family.