Housekeeping Supervisor (Male) - UES

About Us:

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

At AIRE we are proud to have an international presence with 9 established centers: Tribeca, Upper East Side, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Toronto 2025 facilities.

We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.

Upper East Side Location:

Located among the high-rise blocks of the Upper East Side of The City That Never Sleeps, a forgotten building that used to be MOMA's art warehouse renovates itself to become an AIRE location with over 9,600 square feet. The old walls breathe the creativity from the thousands of pieces of art that once lived in its interior, through which now flows absolute relaxation, thanks to the baths at different temperatures and the six double massage rooms. The historic construction is also a residential building, making it the perfect opportunity to have relaxation at your fingertips.

The Role:

As a Locker/Housekeeping Supervisor you will be responsible for performing the standard duties of a Locker/Laundry Attendant/Housekeeper. You will also serve as the shift lead, overseeing locker room and laundry operations. You will also support training needs for new employees pertaining to the role.

Key Responsibilities:

• Assume leadership of the Housekeeping team during various shifts, ensuring excellence in cleanliness throughout our facilities.
• Assume leadership of the Locker Room Attendants, ensuring excellence in cleanliness and customer service in the locker rooms.
• Take charge of the laundry and cleaning departments, maintaining efficiency and order.
• Coordinate housekeeping tasks and oversee supplies to ensure seamless operations.
• Develop and deliver training initiatives to uphold our distinguished service standards among team members.
• Foster open communication with the Housekeeping Manager, actively supporting daily operations and staff management.
• Contribute to the welcoming ambiance of AIRE by ensuring guest areas remain inviting and pristine.
• Review and complete the daily list as assigned.
• Maintain inventory and submit re-stock requests to management.
• Oversee the upkeep of the center’s laundry area; routinely clean the facility as needed; suggest improvements for operational processes when appropriate.
• Report any equipment problems, operational challenges, and team member disruptions to the Manager on Duty and Housekeeping Manager.
• Provide weekly updates regarding cleaning list, inventory counts, damaged/disposed linens, etc. to the Locker & Laundry Manager and/or Director.
• Oversee the workflow & performance (including attendance) of assigned team members.
• Assist in the training process for new employees.
• Relay information via designated communication channels to assigned team members.

Who You Are:

• Minimum 1 year or more of leadership experience.
• Minimum 2 years of experience as a Housekeeper/Locker Attendant.
• You are completely customer-oriented and have excellent interpersonal skills.
• You have good conflict management skills, you are assertive and cooperative.
• Flexible and able to work nights, holidays, and weekends.

Why You Should Join Us:

• Pay: $23/hour + Tips.
• United Healthcare Insurance: medical (major), dental, and vision.
• PTO (10 days).
• Sick days (7).
• Growth opportunities.
• 401K savings plan.
• Commuter Benefits Program.
• Complimentary Bath Experience (once a month).
• Employee Bath Experience discounts (including friends/family).
• Employee Perks Program (TicketsAtWork).
• Employee Referral Bonus Program.
• Employee discounts for Blink Fitness Gyms.
• Team spirit is our greatest asset! 💪 We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.