Runaway Homeless Youth- Case Manager

Rising Ground, Inc.
Jamaica, NY

Job Description

Job Description

Company Overview : Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn.

Job Summary: The Case Manager is responsible for supporting the Program Social Workers in the provision and coordination of casework services for youth of the Runaway Homeless Youth program

Job Responsibilities:

  • Provide casework services to residents of the shelter including referrals for entitlements, housing, and services, accompanying residents on appointments and fostering/facilitating relationships with other services providers to meet the needs of the residents of the program.
  • Maintain up-to-date case record documentation and reports including progress notes court reports, and all documentation required by city and state governing bodies.
  • Enter case information into DYCD’s PTS and other demographic Systems. Provide timely communication to DYCD
  • Developing, updating, following up on service/treatment plans. Participate in staff meetings, multi-disciplinary meetings, and planning meetings
  • Ensure the safety of all young adults on their caseload.
  • Ensure that all residents are in possession of necessary legal documents, i.e., birth certificate, Social security card, NY State ID medical insurance.
  • Foster/facilitate relationships with other service providers to meet the needs of the residents of the program.
  • Assist residents with Independent Living preparation, employment, and educational services which may also include travel training.
  • Facilitate Independent Living Skills Group workshops for residents.
  • Develop discharge plans and support networks for residents in the program.
  • Provide individual counseling in the facility.
  • Maintain daily communication with Residential Counselors and Program Administrator.
  • Other duties as assigned by supervisor

Qualifications

  • Bachelor’s degree in human service-related field preferred.
  • Good writing skills.
  • Strong Computer knowledge required.
  • Clean driver’s license preferred.

Supervisory Responsibility

No

Work Environment:

This position is based at one of our Drop-in Centers or Transitional Independent living facilities for Runaway/Homeless youth between the ages 14-24

Position Type/Expected Hours of Work:

This Position is a 40hr work week.

Travel (if required):

Occasionally

Physical Requirements:

Must be able to pass Therapeutic Crisis Intervention (TCI), including the physical portion.

Other Duties:

  • Act as a role model - guiding clients and facilitating appropriate behavior about daily living skills, self-care, personal interaction, social relationships, and constructive time management.
  • Maintain and promote a cooperative, harmonious, teamwork environment, interacting with clients and staff in a professional and courteous manner.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Posted 2025-07-28

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