QRM - Contractual Deal Strategy, Contracting and Risk Management - Manager-National_Office
- Deal Support, Contracting, and Negotiations
- Assist with deal desk and contract review activities. Support our sales team with deal and contract structuring, RFI/RFP/Proposals, contract review, drafting custom provisions, and negotiations.
- Intersect with various functions - including sales, legal, finance, and delivery - to act as a strategic advisor to help manage deal flow and to optimize sales and contracting cycles.
- Work closely with deal teams and legal in reviewing, advancing, and negotiating agreements such as master agreements, confidentiality agreements, and teaming agreements. Own risk consultation and contracting review of scope of work / SOW documents and related schedules.
- Drive the appropriate level of contractual sufficiency into the agreements such that intent of the parties on all contractual dimensions is clear.
- Ongoing and Post-Execution Risk Management and Contracting Support
- Assist with ongoing contracting, risk management, and mitigation support for ongoing contracting requirements - SOWs, Change Orders, amendments, and renewals.
- Work actively with account leadership and quality team to identify and help mitigate post-signature delivery and engagement risks.
- Facilitate continued compliance with contractually required policies and processes and with the Firm's internal policies.
- Knowledge Management and Training Support
- Maintain knowledge of core professional services (e.g., IT, Managed Services, Outsourcing) and product offerings to continue supporting contracting and risk matters in a fast-paced, constantly changing environment.
- Proactively pursue, assess, and, where appropriate, advance firm's initiatives, including in the areas of software, cloud, data analytics, operate services, Generative AI, and privacy & security.
- Support strategic initiatives pertaining to development / updating of processes, tools, and templates to improve overall risk management and contracting practices and to help drive adoption of such processes, tools, and templates.
- Strong understanding of professional services contracting lifecycle, with an emphasis on technology services
- Proven track record influencing a diverse set of stakeholders and driving common outcomes, with a strong understanding of commercial contracting processes, including terms and conditions
- Outstanding verbal / written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork
- Excellent leadership skills, including ability to prioritize critical needs, act decisively, and handle a high volume of complex tasks within a given timeframe
- Experience in reviewing and advancing scope of work documents, with a focus on incorporating actionable and measurable guidance to address specific risks around delivery execution
- Proven willingness to listen and learn, and a consistent record of making and explaining appropriate decisions (even when this leads to tough business discussions)
- Financial Services and/or Energy, Resources, & Industrials industry experience, with an understanding of the unique risks affecting those industries
- Experience handling risk issues pertaining to some combination of outsourcing, cloud software, software licensing, and alliance agreements
- Experience Requirements: Minimum 5-8 years of direct contract negotiation for technology services or experience in the Consulting/Professional Services space
- Education: BBA/BA/BS in related field
- Ability to travel up to 25%, on average, based on the work you do and the clients and industries/sectors you serve.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- Technology delivery and implementation services experience
- Education: Masters' Degree
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