Vice President, Product Manager Lead - AI/ML

Job Description

Join the Product Tooling team to shape how we leverage AI/ML to transform product development and unlock new ways of working at scale. This role is about more than features — it’s about reimagining the experience of building products with AI as a trusted partner. From intelligent copilots and generative documentation to predictive insights and automated workflows, you will define how AI accelerates innovation across the entire product development lifecycle.

As a Vice President in the Product Tooling team, you will lead the integration of artificial intelligence across our enterprise platforms. You will partner closely with engineering, design, and data science teams to bring breakthrough capabilities to life, while aligning with senior executives on strategy, adoption, and impact. This is a high-visibility leadership role with the opportunity to set a new standard for how a global enterprise innovates.

Job Responsibilities

• Define and own the AI/ML product vision and strategy for enterprise platforms, ensuring alignment with organizational goals and priorities.
• Lead the design, development, and delivery of AI-powered experiences that improve productivity, decision-making, and product development outcomes.
• Partner with engineering and data science to translate advanced ML/GenAI research into production-ready, scalable solutions.
• Reimagine product development workflows from planning and requirements through release with AI embedded at every stage.
• Drive adoption and change management across business units, ensuring AI capabilities are embraced and delivering measurable business and customer value.
• Establish and operationalize responsible AI principles, ensuring trust, transparency, and compliance in all employee-facing AI solutions.
• Build, mentor, and scale a high-performing product management team focused on AI/ML innovation.
• Represent the AI/ML product strategy with executive leadership and senior stakeholders, shaping the company’s AI narrative.

Required qualifications, capabilities, and skills

• 8+ years of experience or Bachelor’s degree and 4+ years of experience in product management.
• 3+ years of experience in AI/ML.
• Proven track record of leading AI/ML product strategy and execution at scale from zero-to-one initiatives to mature platform adoption.
• Strong understanding of machine learning, GenAI, LLMs, and applied AI use cases within enterprise environments.
• Experience driving transformation within a large, matrixed organization, with the ability to influence across functions and business units.
• Exceptional communication and executive presence with the ability to articulate complex AI concepts with clarity and inspire confidence at all levels.

Preferred qualifications, capabilities, and skills

• Proficiency with product management tools (e.g., Jira, Adobe Analytics, Figma) and AI models (e.g., GPT-5).
• Demonstrated success in leading platform products that support broad internal or external user bases.
• Strong understanding of, or experience working within, an agile scrum development framework.
• Expeirence leading a team.

Additional Information

Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time.

Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.