Scrum Master - Omnichannel

Eliassen Group
Albany, NY

Scrum Master - Omnichannel

Anywhere

Type: Contract

Category: Program/Project Management

Industry: Life Sciences

Workplace Type: Remote

Reference ID: JN -042026-106227

Date Posted: 03/31/2026

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Description:

Remote

Our client seeks an experienced Scrum Master to lead an omnichannel product team operating within a SAFe-based enterprise model. The role will stabilize an in-flight, high-velocity environment by providing facilitation, coaching, and delivery enablement for a mature team. The Scrum Master will drive ceremony execution, backlog readiness, impediment removal, and transparent stakeholder alignment across programs and value streams. The work will support ongoing enterprise agile transformation while maintaining delivery momentum and team health.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $55.00 to $65.00/hr. w2

Responsibilities:

  • Serve as the dedicated Scrum Master for the omnichannel delivery team to ensure consistent and effective agile execution.

  • Facilitate Sprint Planning, Daily Standups, Reviews, and Retrospectives.

  • Coach team members, product owners, and stakeholders on SAFe and agile best practices.

  • Maintain a steady flow of groomed, ready backlog items to keep teams productive.

  • Partner with Product Owners to ensure clear, actionable requirements aligned with program goals.

  • Identify, escalate, and remove impediments that threaten sprint commitments or delivery outcomes.

  • Act as a bridge between delivery teams and leadership to ensure transparency on progress, risks, and dependencies.

  • Provide real-time insights to the Program Manager on delivery health and team capacity.

  • Hold stakeholders accountable to timelines and commitments in a constructive manner.

  • Coordinate across value streams and programs within a large-scale enterprise SAFe environment.

  • Support release planning, PI planning, and cross-team dependency alignment.

  • Promote consistency as enterprise-wide agile transformation progresses.

Experience Requirements:

  • 5-10+ years of Scrum Master experience supporting enterprise-scale teams.

  • Active Scrum Master certification.

  • Proven experience within Scaled Agile Framework (SAFe) environments.

  • Experience supporting large, mature teams with complex dependencies.

  • Strong facilitation, communication, and conflict resolution skills.

  • Ability to operate confidently within fast-paced, high-expectation environments.

  • SAFe Scrum Master (SSM) (preferred).

  • SAFe Agilist (SA) (preferred).

  • SAFe Practitioner (SP) (preferred).

  • SAFe Release Train Engineer (RTE) (preferred).

  • Experience with SAP or enterprise platform teams (preferred).

  • Background in omnichannel, customer experience, or digital product initiatives (preferred).

Education Requirements:

  • Active Scrum Master certification.

  • SAFe Scrum Master (SSM) (preferred).

  • SAFe Agilist (SA) (preferred).

  • SAFe Practitioner (SP) (preferred).

  • SAFe Release Train Engineer (RTE) (preferred).

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( [email protected] , 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact [email protected] _.

About Eliassen Group:

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_

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