Inside Sales Representative
Responsibilities:
- Provides the highest level possible of service to all customers with the main objective of serving our retail and walk in contractor, commercial and industrial customers
- Answers telephone inquiries pleasantly and promptly
- Provides customers with information on additional items related to purchases made
- Maintains up-to-date knowledge of the products sold, product usage, product prices and new products on the market
- Handle minor complaints with the objective of solving the problem
- Listen to a customer’s complaint to find out what it will take to satisfy the customer
- Complies with Company’s procedures on sales transactions, paperwork, refunds, credit memos, etc.
- Maintains stock, displays and housekeeping for assigned areas
- Assists supervisor, other employees as needed
High School Diploma or GED
Experience
3 years’ experience in retail or contractor building material sales preferred
Skills
- Ability to do math, read orders, follow instructions and complete forms
- Ability to communicate with customers, other employees and supervisors using verbal and written skills
- Knowledge and ability to use safe lifting techniques
- Interpersonal skills
- Good telephone etiquette
Pay: $45,000-$55,000
Shift:
- Day shift
- High school or equivalent (Required)
- Sales: 3 years (Preferred)
- Building Supply Sales: 2 years (Preferred)
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