Field Service Technician - Infusion Pumps

Title: Field Service Technician - Infusion Pumps

Territory: Albany Medical Center, 4 days a week & Saratoga Medical 1 day a week.

Company: Global manufacturer of advanced surgical instruments and technologies for neuro, spine, and general surgery used in the OR.

Responsibilities:

• Maintaining product by way of inspections, testing and re-certifying durable medical equipment according to manufacturer’s guidelines.
• Test and calibrate components and equipment following manufacturer’s manuals and troubleshooting techniques, using hand tools and measuring devices.
• Follow proper protocols for handling clean/dirty equipment, decontamination of equipment and preparation for redistribution and record keeping.
• Will be responsible for completing repairs onsite at customer location.
• Will utilize the preferred software for entering Work Order and Non-Work Order activities on a daily basis.
• Provides technical support to customers for any product issues.
• Interfaces with various computer programs to complete repair and install orders.
• Performs preventative and routine maintenance as scheduled.
• Provides extensive service/repair training to staff on a regular basis
• Troubleshoots and identifies problems by using electronic testing equipment.
• Determines backup components to be maintained in stock.
• Stays up to date on the latest products and repair techniques.
• Keep accurate records of all maintenance or service performed and maintain timely trip reports.
• Attends company in-service education classes
• Logs all activities into the preferred database

Requirements:

• Electronic repair experience.
• Highschool diploma or GED required. Prefer some electrical training/certification/education.
• Must have the ability to communicate thoughts and information clearly and concisely.
• Must maintain a valid driver’s license.
• Occasional overtime and flexibility to changes in schedule are required.
• Computer knowledge is required.
• Ability to read and interpret technical documents.
• Must have the ability to occasionally lift and/or move up to 50 pounds.
• Ability to present proof of vaccinations and immunizations required by healthcare facilities before being granted entry into the Healthcare Customers’ clinical settings.

Compensation: Hourly pay, plus overtime. Providing a Company Car plus gas card. Full-Time employee position with medical benefits, 401k + matching, PTO, internal promotions, cell phone & computer provided.