Account Manager

Division Account Manager

A leading childrenswear manufacturer is seeking a highly motivated and dynamic Account Manager responsible for leading and growing key multi‑channel retail accounts, serving as the primary liaison between retail partners and internal teams. The role requires strong retail acumen, disciplined communication, calendar ownership, and coordinated execution across seasonal workflows.


Retail Account Ownership (Multi‑Channel)

• Drive sales and margin performance for assigned accounts.
• Build strong partner relationships across store & digital; deliver insights and solutions.
• Manage all account communication, including meetings, agendas, recaps, and follow‑ups.
• Oversee channel‑specific needs - assortment depth/breadth, timing, line variations, and differentiation.
• Ensure accuracy in size buckets, naming conventions, imagery, and PLM data.
• Monitor sales, competitive landscape, and opportunities/risks with clear, repeatable protocols.

Seasonal Line & Business Management

• Align with Division Leader and Design on seasonal strategy and build channel‑appropriate assortments.
• Manage sell‑in, edits, and feedback loops with retail partners.
• Support breadth/depth planning, fixture strategy, and digital optimization.
• Deliver milestone‑ready line presentations with Planning, Design, and Creative.
• Ensure assortments and inventory levels support customer strategy, brand standards, and financial goals.

Execution & Cross‑Functional Coordination

• Own seasonal calendars and ensure milestone discipline across teams.
• Coordinate samples, line sheets, CADs, cost documentation, copy, and digital assets.
• Track action items, drive accountability, and escalate blockers with solutions.
• Maintain PLM accuracy and workflow visibility.
• Facilitate efficient, structured cross‑functional communication.

Production Tracking & Delivery Oversight

• Partner with Production, Sourcing, and Operations to maintain timelines, quality, and cost parameters.
• Track POs, fabric commitments, ex‑factory dates, and delivery milestones; surface risks early.
• Ensure alignment with retailer naming, size blocks, and submission standards.
• Communicate timing changes and production updates clearly to partners.

Financial & Commercial Accountability

• Partner with Planning & Finance on forecasts, margins, and growth strategies.
• Support costing reviews and margin negotiations with data‑backed inputs.
• Understand P&L drivers and identify profitability opportunities.
• Coordinate with Finance/AR on account risk, credit exposure, and insurance thresholds.

Requirements

Required

• Bachelor’s Degree
• 4+ years in account management, sales, merchandising, or related apparel/CPG roles
• Strong organization, communication, and project‑management skills
• Ability to manage multiple workstreams with urgency and accuracy
• Comfortable navigating cross‑functional environments
• Proficiency in Office365

Preferred

• Children’s apparel or licensed‑brand experience
• Familiarity with retail calendars, product‑creation workflows, and production cycles
• Experience managing multi‑channel mass‑market accounts
• PLM proficiency and ability to troubleshoot workflow issues
• Ability to build compelling, data‑driven buyer presentations