Technical Writer

Title: Technical Writer / Tech Documentation Specialist
Location: Remote (EST required; NYC-based candidates preferred for occasional onsite meetings)
Start Date: ASAP
Duration: Contract, 12 months (20 hours/week, flexible during core business hours)
Compensation Range: $48 - $51 / hour W2

Benefits: Eligible for Health, Dental, Vision, and 401K
Visa Sponsorship: Not eligible for visa sponsorship

Job Description:
This role partners with technical stakeholders across the organization to extract, structure, and document complex data and workflow knowledge, delivering clear, layered documentation that supports an enterprise-wide data visibility initiative.

Job Summary
•Collaborate with engineers, architects, and technical teams to gather and synthesize knowledge around data flows and technical workflows
•Create end-to-end documentation that captures how data moves across the organization's products and systems
•Develop audience-appropriate views of the same documentation, tailoring content for executive, operational, and engineering audiences
•Produce structured diagrams, ontologies, and taxonomies to organize and communicate complex technical concepts at multiple levels of detail
•Support the team's long-term goal of building a knowledge graph powered by agentic AI workflows
•Maintain and manage documentation artifacts using tools such as Lucidchart and Jira
•Apply a business analyst mindset to facilitate knowledge-gathering sessions and ensure documentation accurately reflects technical realities

Minimum Requirements:
•5 years of experience as a Technical Writer in a large, established organization
•Demonstrated understanding of cloud infrastructure and data architecture concepts
•Proven ability to create ontologies and taxonomies that organize complex information for broad consumption
•Experience producing multi-level documentation, such as 0-1-2 data flow diagrams, tailored for both technical and non-technical audiences
•Strong proficiency with Lucidchart for diagramming and Jira for project tracking
•Portfolio samples required: a taxonomy or ontology the candidate created, and a technical data flow diagram demonstrating breakdown of a large, complex subject for varied audiences

Preferred Qualifications:
•Background in ad tech, marketing tech, media, entertainment, or agency environments
•Experience reimagining or redesigning workflows using AI or agentic workflow methodologies