Operations Associate
Operations Associate – Retail Cell Phone/Internet Store (Flushing, Queens)
We are looking for a detail-oriented Operations Associate to support daily operations at our cell phone/internet retail store in Flushing, Queens. This role involves coordinating with international teams and helping manage customer service and service activations.
Responsibilities
- Process home internet sign-ups from start to completion
- Assist customers with cell phone prepaid refills and service requests
- Respond to customer inquiries via WeChat, online messages, and phone call
- Communicate and coordinate with team members in China and the Philippines
- Maintain accurate records and assist with data entry and order tracking
- Support store operations and help resolve issues quickly
- Work efficiently in a fast-paced retail environment
Qualifications
- Bilingual: Chinese and English required
- Strong attention to detail and organizational skills
- Comfortable communicating with customers and international teams
- Ability to multi-task and manage high volumes of inquiries
- Experience in operations, administration, or retail support is a plus
Compensation
- Base pay + commission opportunities
- Additional earning potential based on internet /mobile line sign-ups and service activations
Great opportunity for someone who is organized, detail-oriented, and comfortable working in a fast-paced environment.
Please contact Steven [email protected]
职位类型：全职
薪资： $150.00至$300.00（每天 ）
福利:
- Employee discount
- Flexible schedule
Work Location: 现场办公
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