Head of Business Strategy and Operations, AI/ML CoE (US)

Work Location:

New York, New York, États-Unis d'Amérique

Hours

40

Pay Details

$250,000 - $350,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line Of Business

Données et Analyses

Job Description

The Head of Business Strategy and Operations role is responsible for strategy, AI partnerships, business planning, end-to-end business operations for the AI/ML center of excellence, and adoption of AI best practices across the organization.

Depth & Scope

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork
• Nurtures a culture of innovation, collaboration, and continuous improvement to scale AI delivery and unlock business value
• Responsible for strategy, AI partnerships, business planning, end-to-end business operations for the AI/ML center of excellence, and adoption of AI best practices across the organization
• Leads mobilization of the AI target operating model, including development of Enterprise AI strategy and update of AI house view
• Actively monitors external landscape, keeping abreast of emerging trends, sharing developments and insights with senior executive audience, and ensuring AI CoE's priorities appropriately reflect changes in the AI landscape
• Leads Gen AI use case pipeline development in collaboration with AI2 Analytics Engagement Leads, developing segment specific strategies, and identifying opportunities for value creation. Interlocks with key business, platform, risk, and CoE partners for use case prioritization and capacity planning in preparation for delivery
• Develops, grows, and manages external partner relationships to complement and support CoE priorities
• Leads business management and day 2 operations for AI CoE, including model monitoring and KPI reporting
• Contribute to TD's internal and external communications on AI (conferences, press releases, regulatory updates etc.)
• Ensures an adherence to Bank’s risk culture
  
  

Education & Experience

• University degree or equivalent in Engineering or STEM. Prior experience or knowledge of AI/ML
• 10+ years of relevant experience
• Strong communicator who can promote a compelling vision, with well-established credibility and trust with stakeholders
• Influences change both internally and externally, maintaining a strong connection to TD’s vision and purpose.
• Align key stakeholders and streamline processes where necessary to enable the organization to accelerate AI delivery and adoption
• Build great partnerships that enable TD to hire top talent, lead on research, and grow industry presence
• Demonstrates superior interpersonal skills, conflict resolution, and negotiating skills
• Management consulting background with an ability to lead both strategically and operationally using an enterprise lens
• Strong ability to manage multiple high-priority projects and stakeholders simultaneously
• Skilled in influencing peers and senior leaders, building consensus amidst ambiguity, making well-informed decisions, and delegating when necessary
• Highly effective in navigating and thriving within ambiguous, complex environments, using results-driven approach
  
  

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.