FRONT DESK ADMINISTRATIVE ASSISTANT

Job Description

Job Description

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

SCHEDULE

Monday: 5:00pm-9:00pm

Tuesday:5:00pm-9:00pm

Wednesday:5:00pm-9:00pm

Thursday:5:00pm-9:00pm

Saturday:9:30am-1:30pm

SUMMARY

Family Service League is seeking a part-time Administrative Assistant for the Family Recovery Center (FRC) in Bay shore, NY . The Administrative Assistant will handle general administrative and clerical functions. The Administrative Assistant will be responsible for interacting with clients by phone or in-person to help navigate clinic services, scheduling appointments, and assisting with the completion of related paperwork.

RESPONSIBILITIES

• The Administrative Assistant will greet and interact with clients, visitors, and referral sources.
• Perform electronic data entry and record keeping.
• Maintain an onsite presence to serve as the first point of contact for clients and visitors.
• Assist supervisory staff with required statistical data collection and reporting.
• The Administrative Assistant will assist with supply order.
• Assist with operation of technology, including phones, computers, copiers/scanners, and fax machines.
• Assist with completion of insurance paperwork, including prior authorizations for treatment.
• Help maintain a positive and productive work environment.
• Assist with coverage at other locations as needed.
• Maintain positive working relationships with others both internally and externally to achieve goals of the organization.
• The Administrative Assistant will work cooperatively and effectively with others to set goals, resolve problems and make decisions.
• Work with Facility Manager to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
• All other duties as assigned.

QUALIFICATIONS

High School Diploma or equivalent required.

Minimum of two years of related experience in an office setting required.

Ability to multi-task, have excellent customer service skills and work as part of a team.

Strong verbal and written communication skills required.

Proficient computer skills, including Microsoft Office required.

Bilingual in Spanish preferred.

Must be able to work a flexible schedule for office coverage.

PHYSICAL REQUIREMENTS

This position requires sitting for long periods of time.

Some light lifting may be required.