Director of Bank Compliance

: Overview:

As a member of the Corporate Risk Management leadership team, this position reports to the Chief Risk Officer and is responsible for leading the Company's compliance function. This includes day-to-day oversight of the Compliance Management System and Community Reinvestment Act (CRA) and Fair Lending Programs to ensure ongoing compliance with regulatory requirements. The individual will be responsible for ensuring that the compliance function operates in accordance with Board approved policies, including coordination of compliance activities (inclusive of CRA and Fair Lending Programs) across all applicable business units. This position is responsible for providing periodic status updates to senior and executive management, the Company's Audit & Examining Committee, and applicable Boards of Directors.

Flexible Location : This position is located at our Company Headquarters in Ithaca, New York. Tompkins also maintains administrative offices in Syracuse, New York, Rochester, New York, Brewster, New York, and Wyomissing, Pennsylvania. This position can be based out of any of these offices, and will have a flexible, hybrid schedule.

Responsibilities:

• Manages the Company's banking compliance function to ensure that the bank remains in compliance with applicable federal, state, and local regulations and guidance documents. The overall compliance function includes, without limitation, the CRA program, Fair Lending programs, HMDA reporting, complaint-management/resolution program, and risk-based monitoring/testing of all applicable regulatory compliance requirements.
• Effective leadership of a team of regulatory compliance analysts with diverse experience levels, skills, and backgrounds; retain, recruit and recognize successful team members, and ensure accountability to performance goals through individual feedback and coaching. Establishes annual Compliance budget, subject to Board approval.
• Directs and oversees the Company's Community Reinvestment Act (CRA) program, Fair Lending programs; oversees and approves the development of annual Compliance, CRA and Fair Lending Risk Assessments, to identify risk associated with levels of assistance, underwriting, pricing, steering and servicing.
• Leads the development and execution of compliance monitoring and testing to ensure compliance with consumer protection laws and regulations.
• Leads the compliance program governance and delivery process; oversee the development and reporting of metrics to report on the effectiveness of compliance and related programs.
• Supervises the development and maintenance of regulatory documentation on compliance policies and procedures regarding all products and services, to ensure continuous compliance with all applicable federal and state laws and regulations.
• Identifies potential areas of compliance vulnerability and risks and develop practical strategy recommendations to address risks/vulnerabilities, with a focus on effective change management processes;
• Maintains knowledge of available compliance resources and shares with applicable company personnel complete, accurate and timely information regarding legal/regulatory requirements of various federal, state and other governmental agencies.
• Leads and coordinates with senior management the Company's Compliance Committee in order to:
  • Provide effective communication regarding laws, rules and regulations.
  • Provide a forum in which members can address new and changed regulations.
  • Review compliance issues and resolve problems.
• Oversees compliance team representation in new product development and provides input regarding all compliance and regulatory concerns relevant to the proposed and current products and services offered by the company.
• Develops annual online compliance training schedule for Company personnel, and provides in person and ongoing guidance and training as needed regarding community development lending opportunities and to encourage employee participation in CRA eligible activities.

Additional Responsibilities:

• Directs or appropriately delegates responsibility for coordinating State and Federal Compliance Exams:
  • Supervises team member(s) responsible for gathering and providing responsive documentation
  • Participates in key meetings with examiners.
  • Advises management in corrective actions to any recommendations or findings.
  • Collaborates with first line management to identify root cause and resolve examination comments/findings, and tracks management responses in an accurate and timely manner to all examinations.
• May participate in compliance-related due diligence when M&A opportunities are evaluated.
• Must meet standards as outlined in Client Experience Standards Program.
• All other duties as assigned.

Qualifications:

• BS or BA in related field or equivalent years of experience in direct related field.
• A minimum of ten (10) years regulatory compliance experience.
• Prior management experience
• Strong technical aptitude including advanced skills with Microsoft Office programs.
• Expert knowledge of federal and state banking regulations, rules and guidelines including those related to lending and deposit products/services.
• Strong change management, project management, organizational and collaboration/interpersonal skills; excellent analytical, written and verbal communication skills with a demonstrated ability to communicate effectively across all levels of the organization including senior management and board members; ability to break complex concepts into practical components to teach others. .
• Ability to conduct thorough research, interpret and understand laws and regulations, and provide workable recommendations and solutions to problems.
• Ability to appropriately assess inherent vs. residual compliance risk, and exercise independent judgment of appropriate risk mitigation/risk acceptance within board-approved risk appetite.
• Occasional travel may be required.

Preferred Qualifications:

• Experience with loan origination and loan servicing systems.
• Familiarity with bank's CRA/Fair Lending analysis software platform

Benefits:

• Medical
• Dental
• Vision
• 401(k) Match
• Profit Sharing
• Paid Time Off
• 11 Holidays
• Tuition Reimbursement
• Free Parking throughout Tompkins Community Bank
• Employee Referrals

EEO Statement:

Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.

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Pay Range: USD $155,000.00 - USD $193,000.00 /Yr.