Catering Services Worker
Job Description
The Catering Attendant is responsible for delivering world-class food and beverage service at AllianceBernstein. This includes ensuring exceptional guest service, demonstrating extraordinary active listening and adhering to operational standards. This role involves coordinating with in-house culinary, internal and external AB clients, and maintaining the highest standards of customer service, cleanliness, and organization across all service areas.
Long Description
COMPENSATION: The Hourly rate for this position is $20.00 to $24.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
Food & Beverage Service:
• Pick up, deliver and serve food & beverage orders.
• Deliver flawlessly timed and accurately placed services to uphold operational excellence.
• Replenish all beverage stations and workstations throughout service.
• Set up hot and cold buffet service according to HACCP standards.
• Respond to guest feedback in a positive manner and react accordingly ensuring a favorable
outcome.
• Understand the dietary needs/demands of our customers and ensure they are effectively
communicated back to the kitchen.
• Impeccable attention to detail in every step of service.
Room & Station Setup:
• Check dining spaces to ensure they are clean, organized, and ready prior to service.
• Set up assigned rooms and workstations to service standards with attention to detail.
• Maintain a high level of cleanliness and organization in all workstations.
• Complete all assigned pre-work before clocking out on any given day.
Guest Services & IT Coordination:
• Ability to learn the basics of our Event Reservation System.
• Facilitate all guest requests promptly and professionally. Escalate to management as needed.
• Collaborate with the AB Hospitality team to provide support for in-house guests with non[1]dining related issues.
• In conjunction with AB clients, record all pertinent guest data into profiles to enhance
personalized service.
Team Leadership & Collaboration:
• Work closely with, and take direction from the Chef and GM to ensure smooth kitchen-to[1]service coordination.
• Possess and apply knowledge of commonly used concepts, practices, and procedures within
the field.
• Ongoing collaboration with peers and management, as well as continued training and
education is expected.
• Be willing to accept critique, feedback and demonstrate an open mind to try new ideas or
shared best practices.
Qualifications
• High school diploma or equivalent; hospitality or culinary degree preferred.
• Minimum of 2 years of supervisory experience in catering or hospitality.
• Strong organizational, leadership, and communication skills.
• Ability to work in a fast-paced, guest-focused environment.
• Familiarity with sustainability practices and IT coordination in hospitality is a plus.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
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