Hotel Guest Services Front Desk and Chef

The Hotel Saratoga
Saratoga Springs, NY

:

At WNW Hospitality, we let our associates take control of their own success because we believe that an empowered team is a happy team. And happy teams make for happy guests. Whether it's the corporate traveler in town on weekly business or the young family on vacation, our guests keep coming back to our hotels because they know they'll get a clean room and friendly service.

WNW Hospitality offers competitive wages, safe work environments, and a company culture that respects every hard-working associate that makes our hotels great.

We are looking for a talented new team member to manage our kitchen/bar area attached to our front desk/reception area. Responsiblities include serving our light (pre-prepared) bistro menu, wine and beer and occasional front desk duties. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Skills

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software, like Jonas Chorum or Auto Clerk Cloud
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills
  • Degree in hotel management is a plus

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Overnight shift

Supplemental pay types:

  • Bonus opportunities

Education:

  • High school or equivalent (Required)

Shift availability:

  • Night Shift (Required)
  • Overnight Shift (Preferred)

Work Location: In person

Posted 2026-08-09

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