Managing Director, Brooklyn Hub

FLSA: Exempt/Overtime Ineligible

Benefits: Eligible

Hours Per Week: 40/Full-time

Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 325,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 120 food pantries, affordable housing sites, and JCCs provide services directly in neighborhoods across New York City.

Position Summary:

The Brooklyn Hub, a joint initiative of Met Council and UJA-Federation of New York, is a 13,000-square-foot community resource center located at the crossroads of Borough Park and Bensonhurst in Brooklyn. The Hub serves as a central access point for comprehensive social services—including case management, crisis intervention, family violence prevention and response, career development, and emergency kosher food distribution—delivered under one roof to meet the evolving needs of the community.

The Managing Director will provide visionary leadership and strategic oversight for the Brooklyn Hub, driving program development, operational excellence, and sustainable growth. This role is responsible for setting and executing the Hub’s strategic directions; ensuring high-performing daily operations; and strengthening systems, staffing, and performance management to maximize impact and ensure continuity of best-in-class services.

The Managing Director will lead and mentor Hub staff while fostering cross-departmental collaboration within Met Council to enhance efficiency, streamline processes, and advance mission-critical initiatives. The Managing Director will collaborate on program design and expansion, align messaging and fundraising, and develop and report to key stakeholders and funders on performance metrics, demonstrating impact and ensuring accountability. As the key ambassador for the Brooklyn Hub, the Managing Director will articulate and advance the Hub’s vision—engaging and inspiring donors and partners to connect with the work—while cultivating strong relationships with community leaders, elected officials, philanthropic partners, and UJA-Federation network agencies as well as community-based organizations, to expand reach and deepen impact.

Additionally, the Managing Director will provide high-level administrative and operational oversight, ensuring compliance with all programmatic, regulatory, and grant requirements. Through data-driven decision-making, accountability, and continuous improvement, the Managing Director will reinforce the Brooklyn Hub’s role as a vital, trusted resource for individuals and families across the community.

Principal Responsibilities:

Leadership & Oversight

• Provide visionary leadership, management, and operational oversight for the Brooklyn Social Services Hub.
• Supervise and mentor staff, ensuring professional growth through regular meetings, performance evaluations, and targeted professional development opportunities.
• Develop and implement internal policies, procedures, and workflows to improve efficiency and client services.

Community Engagement & Advocacy

• Serve as the primary representative of the Met Council Hub in the Boro Park community, advocating for the organization's mission and impact.
• Build and maintain strong relationships with local community leaders, elected officials, funders, and external stakeholders to advance the Hub’s initiatives.
• Develop strategic partnerships with community organizations, ensuring seamless collaboration for wraparound client services.

Program Development & Strategic Growth

• Lead strategic planning initiatives to expand the Hub’s services, identifying opportunities for growth and improvement.
• Design and implement innovative programs that address community needs and enhance service delivery.
• Oversee data collection and reporting, ensuring compliance with grant requirements and leveraging insights for program development.

Fundraising & Resource Development

• Actively engage in fundraising efforts, including grant writing and donor relations, to secure financial support for expanding services.
• Identify new funding opportunities and oversee the preparation of proposals and reports to funders.

Client Services & Case Management Support

• Provide guidance and support to staff handling complex client cases, ensuring best practices in service delivery.

Agency Representation & External Collaboration

• Represent Met Council in high-level meetings with local elected officials, government agencies, nonprofit organizations, and private sector partners.
• Advocate for policies and initiatives that enhance social services and benefit the broader community.
• Perform additional duties as assigned to support the mission and growth of the Brooklyn Hub.

Skill and Education:

• Education and/or experience: At least five (5) years of experience in direct Jewish communal work and at least five years supervisory experience
• Familiarity with Jewish communal work (required)
• Language Skills: Yiddish (strongly preferred)
• Computer literate with working knowledge of Word, Excel, Outlook, Salesforce, and other business intelligence software programs

Compensation: $185,000 - $200,000 per year

Benefits: Major medical, dental, vision, and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave, and holidays.