AI Business Strategy & Operations Intern

Direct Agents
New York, NY

AI Business Strategy & Operations Intern

The Role

You'll work directly with senior leadership to accelerate AI adoption across the agency in a hands-on, builder-focused role. This isn't research — you'll ship tools that account teams, media operators, and clients use in their day-to-day work.

What You'll Do

  • AI enablement across the agency. Coach teams on AI-assisted workflows that compress execution time. Build a reusable library of prompts, templates, and playbooks for media, creative, analytics, and account teams.
  • Hands-on AI tool training. Design and run training sessions on modern AI coding and automation tools. Ship small tools and scripts that team members can run themselves.
  • Automation enablement. Identify repetitive workflows on account teams, prototype automations, help bring them into daily use, and measure time saved.
  • AI in client engagements. Scope and help build purpose-built AI tools that integrate into client workstreams alongside account leads — for example, competitive intelligence sweeps, creative QA, or vertical benchmarking.
  • Dashboards & reporting. Build dashboards across the agency — team performance views, client-facing reporting, and operations views for leadership.
  • Internal trainings & operations. Support company-wide AI training initiatives and day-to-day operations, helping refine and improve the program over time.
  • AI & tool research. Research and test new AI tools and platforms. Identify what could move the business forward, then help pitch, scope, and pilot the most promising ones.

What You'll Get

  • Direct exposure to how an AI-forward agency builds tools and pitches clients
  • Hands-on experience building AI-powered systems that paying clients actually use
  • Mentorship from senior agency leadership
  • A portfolio of shipped automations, tools, and dashboards you can point to

What We're Looking For

  • Currently pursuing or recently completed a degree in Business, Computer Science, Data Analytics, Marketing, or a related field
  • Genuine curiosity about AI tools and how they can change the way work gets done — you use them already and want to go deeper, not just dabble
  • Comfort picking up new tools quickly and experimenting without a lot of hand-holding
  • Strong written and verbal communication skills; able to explain a technical idea to a non-technical teammate
  • Highly organized and self-directed — able to manage several small projects at once and follow through without heavy oversight
  • Collaborative, low-ego approach to working across teams with different priorities and levels of AI fluency
  • Some exposure to scripting, light coding, or workflow automation is a plus, but not required — we care more about your ability to learn than your current skill set
  • Comfortable in a fast-paced, still-figuring-it-out environment where the role will evolve as the program matures

Please be aware of fraudulent recruiters and scams. If you move forward in our recruitment process, you will only be contacted by the Direct Agents HR team. Questions? Email [email protected]

Posted 2026-08-20

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