Associate Director of Alumni & Constituent Engagement

Overview

St. John Fisher University is an independent, liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master's, and doctoral students each year. Across its five Schools, Fisher offers nearly 40 majors in the humanities, social sciences, natural sciences, business, education, and nursing; 11 pre-professional programs; and master's and doctoral programs in business, nursing, education, pharmacy, and public health. The University's residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome, regardless of religious or cultural background.

The University continues to honor its founders, the Congregation of St. Basil, by embracing their motto, "Teach Me Goodness, Discipline, and Knowledge." We are located in Pittsford, N.Y., seven miles outside of the city of Rochester. The campus is situated on 164 park-like acres-a beautiful setting for a warm, friendly campus community.

Job Responsibilities

Alumni Engagement

• Collaborate with the Senior Director of Alumni and Constituent Engagement to execute a strategy that strengthens alumni connections to the University and identifies new opportunities for alumni to connect through shared interests, identity, and location, aligning efforts with institutional goals.
• Utilize CASE's engagement metric model data to identify and target alumni segments, supporting those ready to advance in their engagement journey.
• Build off-campus geographic networks for enhanced connectivity.

Alumni Communications

• Collaborate with the marketing team to increase and sharpen alumni communication to ensure alumni stay informed about news, events and opportunities via several channels.
• Develop and maintain active social media platforms aligned with a pre-established communication calendar.
• Recognize donors and alumni accomplishments, sharing their stories and advice with both current students and the broader alumni community.
• Provide content that resonates with alumni interests and affinities, going beyond just donation requests.

Program Planning and Execution

• Design, plan, and execute a diverse array of alumni events, including Alumni Weekend, reunions, regional gatherings, networking events, and special celebrations.
• Coordinate all logistical aspects of events, such as catering, entertainment, and staffing.
• Develop and implement marketing and communication plans to maximize event participation and engagement.
• Create standard operating procedures and ensure adherence to maintain consistency.
• Manage event budgets, track expenses, and ensure the efficient use of resources.

Alumni Engagement Metrics

• Monitor and manage the accuracy and upkeep of the university's Alumni Engagement Metrics data.
• Actively seek opportunities to optimize data usage, refine alumni segmentation and scoring, and enhance the effectiveness of engagement strategies to build stronger connections and strengthen Fisher's overall engagement score.
• Working with Advancement Services ensure the alumni database is accurate and complete.

Education / Experience

Required

• Bachelor's degree in a related field
• Minimum of 5 years of experience in alumni relations, event planning, or a related field.
• Demonstrated success in planning and executing large-scale events and engagement programs.

Competencies / Skills

• Strong event planning and project management skills, with the ability to manage multiple events and initiatives within timelines and budgets.
• Working understanding of the CASE alumni engagement metric and model.
• Ability to work collaboratively and build relationships with colleagues across various departments and organizational levels.
• Proficiency in using CRM systems, databases, and relevant software to manage and analyze alumni data and engagement metrics.
• Strong organizational and problem-solving skills, with the ability to develop strategic plans and adapt to changing circumstances.
• Ability to remain calm under pressure and manage high work volumes, often seasonally.
• Excellent planning, organizational, and time management skills, with a focus on driving tasks, timelines, and workflows to completion.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to remain in a stationary position for extended periods (e.g., sitting at a desk, working on a computer).
• In support of events, the employee must be able to occasionally lift, carry, and move materials weighing up to 50 pounds. This may include transporting event supplies, setting up and breaking down event spaces, and moving boxes or equipment.
• Ability to navigate office environment, including walking short distances and bending or reaching as needed.
• Ability to communicate clearly and effectively in person, by phone, and via email.

Supervision of Employees

N/A

Work Environment

Well lighted, well ventilated, pleasant work area.

Equipment to be Used

• Personal Computer with MS Office Suite (Excel, Word, Outlook, PowerPoint, Access),
• Banner (data warehouse for all functional areas across campus)
• Event related programs such as EventBrite
• Routine Office Equipment: Fax, Printer, Copier, Telephone, Calculator

Job Type
Full-time

Work Hours

Full-time, 35-hour work week with night and weekend events as needed

Minimum Number of References Requested
3

EEO Statement

It is the policy of St. John Fisher University to provide Equal Employment Opportunity to all employees and applicants for employment in accordance with the applicable federal, state, and local laws governing non-discrimination in employment in each locality in which the University has employees.

The University does not discriminate against applicants or employees in hiring, promotion, termination or the terms and conditions of employment on the basis of race, color, religion, gender, sex, perceived sex, gender identity, gender expression, the status of being transgender, sexual orientation, national origin, citizenship, age, disability, marital status, military status, veteran status, predisposing genetic, characteristics or genetic information, arrest or conviction record, status as a victim of domestic violence, or any other characteristic protected by law.

The Title IX Coordinator is the designated University official with primary responsibility for coordinating compliance with Title IX and related federal and state laws. The Title IX Coordinator, Meg Flaherty, Ph.D., can be reached by phone (585-385-8232), email ( [email protected] [email protected] >), in-person in Campus Center 209, or outside of business hours by contacting the Office of Safety and Security (585-385-8111).

Work Location
3690 East Ave., Rochester, NY 14618

FLSA: Exempt

Salary / Hourly Range: $62,500.00 - $67,000.00 per year

Notes

The salary range for this role is set based on a variety of factors, including but not limited to internal equity, qualifications, experience, and education. The above hiring range is one component of the University's competitive Total Rewards package which can be viewed here

Posting Number: S00800P

Desired Start Date: 06/01/2026

Open Until Filled: Yes