Coordinator of Online Learning, Full-time

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About Jamestown Community College:

Jamestown Community College, a SUNY institution, is a comprehensive community college with degree granting campuses in Jamestown and Olean, New York. JCC is an innovative, open access institution that meets regional education needs by providing transfer degree programs, career programs, community service, developmental education, and training programs for business and industry. Guided by principles that emphasize student success and continuous improvement, JCC welcomes applications from qualified, enthusiastic candidates.

Position Description:

Full-time,12 month, partial Grant-funded. Coordinate and provide college-wide training in the use of technology and pedagogical best practices to enhance instruction and course design. Work with faculty, programs, and other areas of the college in the design of high-quality course content for all course modalities, with an emphasis on student engagement and instructor-student, student-student, and student-content interactions. Provide support for students in the use of academic technologies. Manage appropriate administrative and other systems associated with academic technology platforms.

Essential Functions:

1. Work closely with faculty and programs in the design of high-quality and accessible course content in alignment with instructional design and pedagogical best practices, including Universal Design for Learning, Community of Inquiry, and other frameworks and standards.
2. Provide training and faculty support on pedagogy, course design principles, and accessibility standards.
3. Collaborate with faculty, programs, and career services to integrate soft-skill and employability skill development into course and program curriculum.
4. Support the director in completion tracking and documentation of course design projects.
5. Assist the director in conducting quality reviews of distance education courses using the quality review rubric and collaborative review process adopted by the college.
6. Consult with faculty and other stakeholders (e.g., direct supervisor, technology team) to determine appropriate and effective solutions using academic technologies.
7. Provide training and support for faculty on the use of current and new academic technologies. This includes, but is not limited to, individual faculty consultation, training workshops, and training guides and videos.
8. Provide training and support for students on the use of academic technologies. This includes, but is not limited to, the design of training documents and videos and collaboration with other college areas on the integration of support documentation into new and established student orientations and support courses.
9. Assist and train students, employees, and community members with utilizing technology within the learning commons.
10. Serve as the primary link between academic areas, the technology team, and vendors in problem-solving and troubleshooting academic technology issues.
11. Analyze and interpret data to improve the use, management or delivery of technical solutions.
12. Integrate third-party tools with the learning management system as may be required by faculty and overall instructional initiatives.
13. Work with the technology team and vendors to evaluate and test academic technology settings, new features, upgrades, etc, and effectively communicate changes to stakeholders.
14. Investigate relevant new and emerging academic technologies and provide updates and guidance to academic affairs on the overall impact to teaching and learning and implementation considerations, including accessibility, privacy and security.
15. Serve as the co-administrator of the digital learning environment and other academic platforms.
16. Participate in job appropriate SUNY-wide meetings and groups (e.g., DLE, SUNY Online).
17. Assist with accessibility and security reviews of academic technologies.
18. Other duties as assigned.

Qualifications:

Required: Bachelor’s degree in educational technology, instructional design, education, or a related field plus a minimum of three (3) years of higher education experience providing technology and/or instructional design support for faculty and students or related experience. Familiarity with various methods of teaching. Knowledge of instructional delivery platforms/programs, applications, and authoring tools. Experience with Microsoft Office Suite and Windows. Excellent interpersonal skills and written and oral communication skills. Demonstrated organizational and managerial skills, and attention to detail and accuracy. Commitment to providing excellent customer service.

Preferred: Master’s degree in relevant area. Experience in two or more: development and delivery of instruction for in-person and distance modalities, administration of a learning management system, administration of academic technology platforms, online course quality reviews, and instructional design support for faculty.

Additional Information:

Salary: $54,061 - $61,000/year, commensurate with experience. Excellent benefits package, including medical and dental insurance, paid vacation and sick leave, and NYS retirement.

Final candidates are subject to a pre-employment criminal background investigation.

Please note that Jamestown Community College does not sponsor H-1B Visas.

Application Instructions:

To be considered for this position, please complete the required online application and submit the following required documents, by clicking on the link below:

1. Resume.
2. Cover letter.
3. Transcripts (unofficial copies are acceptable at application but official transcripts will be required prior to appointment).
4. Names and contact information for three professional references.

You will receive an acknowledgement email from the system for this position. If you do not receive this confirmation email within 15 minutes of applying, please check your junk/spam folder. You can also log back in to view your submitted application from the Applications list. Click on FAQs for more details and step-by-step instructions.

Important: Do not use autofill to complete your application.

Review of applications will commence on September 10 and continue until position is filled.

Please contact [email protected] with any questions or concerns.

JCC Non-discrimination Notice

Jamestown Community College does not discriminate and will make all decisions regarding admission and the entire educational process of its students, and recruitment, hiring, promotion, and other terms and conditions of employment without discrimination on the basis of sex, gender (including sexual harassment, gender harassment, and harassment due to pregnancy, childbirth, breastfeeding, and related conditions), gender identity, gender expression, gender non-conformity, sexual orientation, marital or domestic partner status, race, creed, color, national origin, ancestry, religion, physical or mental disability, medical condition, genetic information of an individual or family member of the individual, requesting an accommodation, veteran or military status, family care status, requesting or taking pregnancy, parental or disability leave, age, or any other characteristic protected by federal, state or local law, or regulation. All such discrimination and harassment is unlawful and will not be tolerated by JCC.

If any faculty, staff, employee, or any job applicant believes they have been subject to discrimination or harassment during any phase of the recruitment process or in the workplace, they may file a complaint under JCC's Human Right and Affirmative Action Policy. For these purposes, any incident should be reported to one of JCC's Civil Rights Compliance Coordinators. The name(s) and title(s) of the designated Civil Rights Compliance Coordinator(s)/Officer(s) and their complete contact information are available at sunyjcc.edu/nondiscrimination.