Bilingual Porter Supervisor

Job Description

Job Description

SUPERVISOR JOB DESCRIPTION

JOB SUMMARY

As a supervisor, you will be responsible to effectively direct, manage, train and re-train the team as needed and manage the team. The ability to exercise good judgment in a variety of situations. In addition, multi-tasking, team-building as well as strong leadership skills are a must. Other critical success factors for this role include the ability to think-outside- the- box, maintain a positive attitude, be self-reliant, remain flexible in daily responsibilities and conduct oneself professionally at all times.

JOB REQUIREMENTS

· Drive the team to meet daily and weekly performance standards.

· Strengthen the team culture by acting as an example of aptitude, effectiveness and professionalism.

· Strong desire to be part of a team, while achieving personal and company goals.

· Drive the team to meet daily and weekly performance standards.

· Passion for problem solving, analyzing data and identifying potential employees

· Desire to drive beneficial change with an organization.

· Motivated to learn, both through training, independently, and adapting quick on learning new systems.

· Ability to effectively communicate and solve any critical situations.

· Ability to react and show leadership in a fast-paced, high-urgency situations.

· Ability to perform all above-mentioned duties

· Other duties as needed.

JOB DESCRIPTION

· Ability to be on call for emergencies or assistance 24/7

· Self-starter with the ability to multi-task and manage time without direct supervision.

· Personal appearance, business image.

· MUST speak and write English, speaking other languages is a Plus

· MUST read the shift log daily and monitor the cameras on daily basis.

· Assign personnel in the day to day activities (scheduling) and handling of emergency requests.

· MUST provide the team with the schedule every two weeks and keep updating as needed.

· Develop and maintain positive relationship with the team and attend team meeting as needed.

· Visit employees on regular basis on each site on different shifts to reach each employee, rotating every two weeks.

· Provide training to new hires and follow up on performance evaluation.

· Re-evaluate the employee skills and performance if necessary.

· Make sure the employees are following the Handbook regulations and the regulations of the building.

· Every conversation with employees MUST be documented.

· Handling any customer complain in timely manner and professional level.

· Punctuality on fixing and reviewing clock in-out punches on daily bases.

· Record and address any attendance issues, report to HR department any warning notice before approaching the employee.

· Any employee request for PTO available, the supervisor should send an email to Payroll department, using the correct form.

· Request forms for sick, day off, and vacation MUST be provided by the supervisor.

· All incident report filled out upon occurring, MUST be reported to HR.

· All the warnings and terminations MUST be sent to HR, which should have three signatures; supervisor and HR, OR two supervisors and the employee.

If the employee refuse to sign the warning, the warning still valid as long as it contains two signatures of the employer.

Company Description

If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.

We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.

Let’s get acquainted.

Company Description

If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.