Operations Coordinator
$25.00/Hour, Benefits on Day 1!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Communicate with internal and external customers to support staff and customer needs.
- Respond to general inquiries and telephone calls.
- Respond to requests by researching information and take detailed messages. May be authorized to make decisions on routine matters as delegated by the supervisor. Refer problems to supervisor/manager for resolution.
- Verify information and data to ensure market compliance with regulations and procedures.
- Collect, track, and input data on relevant operations metrics to support tracking production and warehouse performance (including shorts, mispicks, dump/damage, and service levels.)
- Check documents for accuracy and completeness, cross reference information.
- Create and maintain basic charts, graphs, spreadsheets and databases to prepare for manager’s review.
- Maintain files, record keeping activities and confidential data.
- Problem resolution on a smaller or less complex scale or in a liaison role. May handle or assist in a segment of a project.
- Prepare and update recurring and routine internal reports, collect and verify data.
- Other duties as assigned by manager.
RELATIONSHIPS:
- Internal: The incumbent is required to interact with managers, employees, customers, and vendors at all levels of responsibility throughout the company in a professional manner.
- External: N/A
WORK ENVIRONMENT:
- The work will take place at a desk in an office environment but may occasionally require work in normal production or warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.
MINIMUM QUALIFICATIONS:
Related Experience/Requirements:
- Minimum one-year production and/or warehouse experience required, preferably in a food environment.
Knowledge/Skills/Abilities:
- Effective communication both verbally and in writing.
- Excellent telephone and customer service ability.
- Strong math, analytical, and organizational skills with high attention to detail.
- Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
- Problem solving and critical thinking abilities to solve problems of limited scope.
- Perform cross-functional activities, and work on a varying schedule.
- Strong teamwork skills with the ability to support others in the department and division.
Education:
- High school diploma or GED/equivalent required.
PREFERRED QUALIFICATIONS:
- One-year clerical experience.
- Computer skills, data entry and word processing skills.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $24.00-$25.00/Hour.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off , short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here:
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