Project Manager

Job Description

Job Description

Project Manager – Vehicle Upfitting (Public Safety)

Position Summary

The Project Manager is responsible for overseeing the end-to-end execution of vehicle upfitting projects for public safety customers, including law enforcement, fire, and emergency response agencies. This role ensures projects are delivered on time, within scope, and on budget while maintaining the highest standards of quality, compliance, and customer satisfaction.

Key Responsibilities

• Manage the full lifecycle of vehicle upfitting projects from order intake through final delivery and customer acceptance
• Serve as the primary point of contact for customers, providing consistent communication on project status, timelines, and milestones
• Coordinate cross-functional teams including sales, engineering, procurement, production, and installation
• Develop and maintain detailed project schedules, tracking progress and proactively addressing risks or delays
• Ensure all upfits meet applicable safety standards, regulatory requirements, and agency specifications
• Review and interpret technical specifications, vehicle layouts, and equipment requirements
• Manage project budgets, monitor costs, and support margin objectives
• Identify process improvement opportunities to enhance efficiency, quality, and scalability
• Support forecasting and capacity planning in partnership with operations leadership
• Ensure accurate and timely documentation within ERP/CRM systems

Qualifications

• Bachelor's degree in Business, Project Management, Engineering, or related field (or equivalent experience)
• 3–7+ years of project management experience, preferably in vehicle upfitting, manufacturing, or public safety industries
• Strong understanding of emergency vehicle equipment (lighting, sirens, communications, storage systems, etc.)
• Proven ability to manage multiple projects simultaneously in a fast-paced environment
• Excellent communication and stakeholder management skills
• Strong organizational skills with high attention to detail
• Proficiency in project management tools and ERP systems (e.g., NetSuite, SAP, or similar)

Preferred Qualifications

• Experience working with law enforcement, fire, EMS, or government agencies
• PMP (Project Management Professional) certification or equivalent
• Familiarity with fleet management and vehicle lifecycle processes
• Knowledge of 12V electrical systems and installation practices

Key Competencies

• Project planning and execution
• Cross-functional collaboration
• Problem-solving and decision-making
• Customer-focused mindset
• Time and priority management
• Risk identification and mitigation

Work Environment

• Combination of office and production/shop floor environment
• Occasional travel to customer sites or agency locations may be required

Success Metrics

• On-time project delivery
• Customer satisfaction and retention
• Gross margin performance
• Reduction in project delays and rework
• Accuracy of project documentation and forecasting

About Us

Island Tech Services is a leading provider of emergency and specialty vehicle upfitting solutions. We work with law enforcement, emergency responders, and various public safety departments to ensure their vehicles are equipped with the latest technology and modifications to perform efficiently in critical situations. Our team is dedicated to providing the highest level of service and craftsmanship in vehicle upfitting, and we are looking for a skilled Upfit Technician to join our team.

Salary: $75-85K, depending on experience

Benefits

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Vision insurance