Associate Computer Services Technician

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At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary Services tech is responsible for maintaining apps, monitoring systems, troubleshooting, re-create issues, running SQL queries, portal sets up, back-end testing and ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user requests. Back up Services desk on phones and be willing to work weekends, after hours or overtime If needed.

Required Qualifications

• 0-1+ years of experience in demonstrable expertise in various technical areas, including ability to write queries on SQL DB, network administration, software installation and configuration.
• 0-1 years of experience using MS Office applications: Word, Excel, Outlook.
• 0-1 years of experience with IT project management methodologies, such as Agile or Scrum.
• 0-1 years of experience with service desk functions.

Preferred Qualifications

• 1+ years of experience in software development, database management, or a role with similar responsibilities.
• Relevant certifications like Cisco Certified Network Associate (CCNA) or Certified Information Systems Security Professional (CISSP).
• Knowledge of database agile development technologies.
• Self-starter with the ability to work independently or in a team.
• Ability and willingness to quickly learn new technology and software.
• Strong analytical and problem-solving skills with organizational capabilities.
• Be able to cover phones when needed.
• Ability and willingness to work weekends, after hours or overtime when needed.
• High attention to detail.
• Solid understanding of computers and software.
• Analytical thinking skills.
• Ability and willingness to work in a high-pressure environment.
• Strong troubleshooting and technical support experience.
• Ability to understand and resolve complicated technical issues.
• Strong written and verbal communication skills.

Education

HS Diploma required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on: 07/05/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.