Information Technology Specialist 2

The duties that the incumbent of the vacancy will be expected to perform. Duties Description The incumbent of this position will be responsible for providing access to NYSIF’s digital resources (software, servers, files and shared folders) to authorized users in accordance with NYSIF policies and procedures. Responsibilities include, but are not limited to: • Address assigned service requests and provide assistance to end users. • Work with business departments to enhance the end user experience when requesting system access. • Contribute to project and initiatives for service delivery improvements to ensure a timely and consistent service experience for end users.• Assist with system access recertification efforts.• Create and maintain user and instructional supporting documentation for user access management services. • Demonstrated ability to engage in good customer service skills when working with end users is required.• Assist with modifying of objects in Active Directory including creation of Security Groups and modification of User AccountsAssisting with the system administration of NYSIFs Identity Access Management Tool.

The minimum qualifications required for this vacancy. Minimum Qualifications For appointment via NY HELPS: • Bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science; OR • Bachelor's or higher-level degree in any field AND one year of experience in information technology; OR • 60 semester credit hours including or supplemented by 15 semester credit hours in computer science AND one year of experience in information technology; OR • Two years of experience in information technology. Note: Certain math and business courses, although taken as part of a computer science curriculum, are not counted towards the 15 semester credit hours. For competitive appointment: • List appointment: Reachable on current Civil Service eligible list for this title. • Transfer: Current New York State employee with one year of permanent competitive class service in a title eligible for transfer under Section 52.6 of Civil Service Law. Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades. Eligible titles include, but are not limited to: Business Systems Analyst 1, Administrative Specialist 1, Contract Management Specialist 1. • Reinstatement: Candidates who have held Information Technology Specialist 2 title, or a transferable title, may be eligible for consideration for reinstatement. For 55b/55c Program appointment: • This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the 55b/c Recruitment Resources Center.Preferred Qualifications: • Candidate needs to have a fundamental understanding of Active Directory to support access provisioning.• Candidate should have a basic understanding of email and Office365 products.• Candidate must have a good understanding of computer information systems fundamentals in order to system access for IT systems.Please be advised that the New York State Insurance Fund (NYSIF) does not offer sponsorship for employment visas to employees or potential employees. Candidates sponsored for employment by an organization should be aware of their sponsorship status and the relevant expiration date(s) of that sponsorship before applying to this position. NYSIF is not currently enrolled in eVerify, which is a requirement for certain types of employment verifications.

Additional comments regarding the vacancy. Additional Comments Please note, the salary range displayed includes special salary treatments, such as location pay. For candidates new to NYS, the starting salary for this position will be the bottom of the range displayed and is not subject to negotiation. For candidates that are current NYS employees, salaries are calculated in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.Fringe Benefits: • Competitive compensation• Future career growth potential • Open and supportive team-based environment• Plentiful vacation, personal, and sick time off• Paid state and federal holidays• Affordable health insurance plans• Dental and vision benefits provided at no additional cost• Retirement options• Public Student Loan Forgiveness (PSLF)• Possibility of telecommuting, flextime, and Alternative Work Schedules (AWS)NY HELPS Program: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.About NYSIF: For more information about NYSIF, including our mission, commitment to diversity, equity, and inclusion, and efforts to fulfill Executive Order 31, please visit If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please send an email to NYSIF’s Reasonable Accommodations mailbox at [email protected].#li-dni

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