Front Desk Receptionist / Sales

Altafit
New Rochelle, NY

Are you personable, proactive, organized, and pay attention to details?

We are looking for enthusiastic and energetic Front Desk Concierge .
This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.


WHO WE ARE:
ALTAFIT represents a unique gym experience, dedicated to accompanying, guiding, empowering, and inspiring individuals on their fitness journey.

OUR PURPOSE is to promote a positive change in people’s life, based on effort, while helping them enjoy the world around them and showing new horizons to reach. Encouraging the good moments of an authentic and healthy life.

RESPONSIBILITIES:
As a Front Desk Concierge at ALTAFIT, you will play a crucial role in creating a positive and welcoming environmen t for our members. Your responsibilities will include:

  • Uphold the core values, standards and operations created for ALTAFIT.
  • Greet members entering the facility.
  • Manage the process of signing up new members .
  • Ensure every athlete has an active membership & signed waiver .
  • Maintain cleanliness and tidiness of the facility by performing hourly facility walk-throughs.
  • Respond to member questions, concerns and discrepancies.
  • Aid other departments with other related tasks.
  • Answering phones in a courteous and efficient manner.
  • Conducting tours for prospective members.


REQUIREMENTS:

We are looking for candidates who possess the following qualifications:

  • Must be willing to make cold calls and perform membership sales.
  • Extremely personable and outgoing.
  • Ability to manage a busy CRM.
  • Extremely organized and motivated.
  • Must be friendly, vibrant, and outgoing.
  • Proactive, Organize and pay attention to details.
  • Excellent verbal communication skills.
  • Ability to solve client issues in a friendly and timely fashion.
  • At least two years of customer service experience.
  • High school diploma/GED required or equivalent work experience.
  • Preferably interested in health, fitness, and/or sports.

AS A MEMBER OF THE ALTAFIT TEAM YOU WILL RECEIVE:

  • We offer competitive salary, benefits and industry leading commission opportunities for team members.
  • Full ALTAFIT Access Memberships.
  • Family team credit.
  • Free Parking.

ADDITIONAL INFORMATION:

  • This is a Full-Time/Part-Time position.
  • All information will be kept confidential according to EEO guidelines.
  • Must have the legal right to work in the United States.


ALTAFIT is an equal opportunity employer.

Posted 2026-02-09

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