Quality Assurance Coordinator
Evaluates data obtained through RTCIS, SAP, DAS, and various other systems and drives improvements and/or corrections as needed
Gathers data and develops presentations, delivers presentation to upper management and the customer describing the data and what it means
Reviews data generated in support of the Quality Assurance program; prepares reports and summaries based on data
Prepares professional reports and correspondence
Monitors DC transactions daily via SAP, RTCIS, and DAS to identify problems and drive resolution
Uses RTCIS, SAP, DAS, CSS, GPDB and other required systems to systemically investigate Customer Complaints, Quality Incidents, Quality Alerts and other incidents Candidate Requirements:
High School Diploma or equivalent required.
Candidate must have excellent written and oral communication skills, commitment to excellence and high standards and strong organizational, problem-solving, and analytical skills.
Candidate must have demonstrated Proficiency in Microsoft Office programs (i.e. Word; Excel; Power Point) and must be able to speak, read, write, and understand English.
A working knowledge of data collection, data analysis, evaluation, and scientific method and basic competence in DC Operations preferred.
Candidate must be able to understand any and all safety requirements and cautions.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Put your skills to work. There are a lot of different light industrial jobs out there. Kelly® Professional & Industrial recruiters are focused on only offering opportunities with companies that provide competitive pay, safe work environments, and cultures that recognize your value. Whether you’re looking for flexible shifts, performance bonuses, or a progressive work culture—we’re dedicated to finding the very best opportunities for you. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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