Barista

Job Description

Job Description

Duties & Responsibilities:

• Demonstrates exceptional guest service skills when selling F&B items to either guests or employees and informs guests of zoo facilities, exhibits and their location.
• Prepares various coffee drink and food items according to the recipe and standards.
• Operates cash register and accepts payment for F&B product(s) ensuring accuracy when making change.
• Always seeks to provide a memorable experience in all guest interaction opportunities, culminating in the “Best Day Ever” for our guests.
• Responsive to guest’s questions regarding food items, prices, methods of preparation, items on sale and availability of various F&B products.
• Keeps assigned area(s) orderly and continually cleans and sanitizes seating area, bar area and all equipment.
• Has a proactive approach in ensuring that food-handling procedures are followed.
• Completes all assigned closing job duties in a timely manner by the end of their scheduled shift.
• Uses proper storage and care when handling equipment.
• Stock and restocks essential items throughout shift.
• Attempts to control food costs; waste, throw away, etc.
• Keeps all café equipment clean and functioning properly.
• Ensures all products are appropriately stocked in the beginning and end of each shift; as well as when leaving for scheduled breaks.
• Always uses FLAG protocol when serving alcoholic beverages to guests under the age of 35.
• Accurately identifies signs of intoxication and stops service to guest in an appropriate manner.

Minimum Qualifications:

• Must have excellent interpersonal communication skills.
• Must be able to speak English.
• Previous Bartending / Barista experience is a plus.
• Craft beer and wine knowledge a plus.
• Must take PRIDE in the workspace and thrive in a team environment.
• Previous Food & Beverage or any type of guest service experience a plus.
• Must have the ability to ring in orders and settle checks on Point-of-Sale system.
• Must possess the ability to count money and make correct change.
• Must be able to demonstrate the ability to be safety oriented.
• Ability to work in a fast-paced environment.
• Ability to accommodate a flexible work schedule.

Company Description

Established in 1970, Friends of the Rosamond Gifford Zoo is a non-profit organization and dedicated partner of the Rosamond Gifford Zoo that exists to raise philanthropic support for and public awareness of the zoo. We are resourceful, passionate, and dedicated about what we do.

The Friends and the Rosamond Gifford share a joint mission of connecting people with the natural world by providing engaging guest experiences, exceptional animal care and unparalleled conservation education. We strive to provide our guests with experiences that excite, memories that endure, and knowledge that inspires worldwide conservation.

Company Description

Established in 1970, Friends of the Rosamond Gifford Zoo is a non-profit organization and dedicated partner of the Rosamond Gifford Zoo that exists to raise philanthropic support for and public awareness of the zoo. We are resourceful, passionate, and dedicated about what we do. \r\n\r\nThe Friends and the Rosamond Gifford share a joint mission of connecting people with the natural world by providing engaging guest experiences, exceptional animal care and unparalleled conservation education. We strive to provide our guests with experiences that excite, memories that endure, and knowledge that inspires worldwide conservation.