Sr. Technical Writer - Hybrid (New York, NY)
We request candidates to provide writing samples with their application
We are seeking a skilled Technical Writer to join our IT department. The ideal candidate will be responsible for creating clear, concise, and user-friendly documentation to improve our communications with non-technical employees. This role involves writing how-to guides, instructional documents, announcements, email communications, and other types of content to ensure that employees have access to high-quality information about IT topics, enabling them to work more efficiently and effectively.
Responsibilities
- Write and maintain how-to guides, FAQs, instructional documents, and email announcements.
- Create and manage internal knowledge base articles and documentation.
- Collaborate with IT and other departments to gather information and ensure accuracy of content.
- Translate complex technical concepts into easy-to-understand language for non-technical audiences.
- Ensure all documentation is clear, concise, and user-friendly.
- Conduct reviews and updates of existing documentation to ensure it remains current and relevant.
- Identify new opportunities to use documentation and communication to improve employee experiences.
- Work with subject matter experts to ensure specialized topics are appropriately addressed.
- Review and edit content developed by other team members to ensure consistency and quality.
- Create and implement frameworks for how to approach organizational knowledge management and content creation.
- Utilize content management systems to organize and publish documentation.
Qualifications
- 5-15 years of proven experience as a Technical Writer, preferably within an IT department or creating content for internal audiences.
- Excellent writing, editing, and proofreading skills.
- Ability to distill complex technical information into accessible language and communicate technical concepts to a non-technical audience.
- Experience working on instructional or educational content.
- Strong attention to detail and organizational skills.
- Process-oriented, with experience creating or contributing to documentation and content processes.
- Proficiency in using documentation tools and content management systems.
- Strong understanding of technology and ability to learn technical concepts quickly.
- Ability to work independently and collaboratively as part of a team.
- Strong interpersonal and communication skills.
Department: Preferred Vendors
This is a contract position
Recommended Jobs
Assistant General Manager
About Us Golden Diner is an intimate and welcoming Asian American diner located in Manhattan’s Two Bridges. Contrary to your average diner, our restaurant has achieved national acclaim and recogniti…
Radiological Technologist ( X-Ray Technologist) Mount Sinai Hospital- Monday- Friday 4pm-12am
Description To perform radiographic examinations on patients referred by physicians in accordance with Radiology protocols Responsibilities # Performs routine radiological procedures. …
Orthopedic Physician
Orthopedic Physician - Bronx, NY (#1599) Medical, Dental, and Vision insurance Flexible Spending Account Paid Time Off Retirement Savings Commuter Benefits program Vis…
Remote Licensed Clinical Psychologist - Flex Sheduling
&##127775; Join Our Network of Remote Licensed Clinical Psychologists Seasoned Recruitment is a national sourcing and recruiting firm dedicated to connecting top-tier professionals with rewardin…
Veterinary Triage Coordinator
Are you passionate about delivering exceptional service and making a real difference in the lives of pets and their families? Join East End Veterinary Center ’s Emergency team located in Riverhead…
Occupational Therapist, Weekend Track -- Sunnyview Rehab Hospital Inpatient
St. Peter's Health Partners seeks a dedicated Occupational Therapist to join our team at Sunnyview Rehab Hospital for our specialized Weekend Track program. This role is pivotal in providing expert re…
Restaurant Server
The Restaurant Server at Las Vegas Petroleum plays a pivotal role in creating memorable dining experiences for our guests. Your primary responsibility will be to provide attentive and personalized …
Solution Advisor Expert - Finance
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and w…
LPN - Licensed Practical Nurse Team Leader
Salary: Pay: $27.00 - $35.54 / hour Overview: Elderwood at Grand Island is seeking a full-time LPN to work our 2-10pm shift! Weekend rotation is required for all positions. LPN - Licensed Practica…
2026 Summer Internship | Commercial Finance - Syosset, NY
What You Need To Know 2026 Summer Internship | Commercial Finance Who we are looking for: December 2026 or May 2027 graduates Dates of Summer Internship: May 18th – July 31st, 2026 Inte…