Violations Coordinator

Job Description

Job Description

MISSION STATEMENT

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW

The Violations coordinator is the point person for all Municipal Violations within the affordable housing division. Duties will include coordination between residents and the staff that are assigned to address the violation, including handling administrative processes required, for removal from municipal databases. This staff member will also assist with inspections and in maintenance operations.

KEY ESSENTIAL FUNCTIONS

• Investigating and researching violations issued by City Agencies (e.g., HPD, FDNY, DOB, ECB, DOMH, DEP).
• Maintaining/tracking repair and removal progress of affordable housing portfolio-wide violations.
• Managing close-out processes used by specific agency for violations, including preparing periodic internal reports, to monitor timelines for completion.
• Tracking required inspections and local law requirements (i.e. façade, sprinkler, backflow preventers, boiler, fire extinguishers and standpipes) to ensure they are conducted timely and in compliance with code requirements.
• Monitoring open violations through Site Comply and utilizing additional tracking platforms. (e.g., Yardi, NYCHA, HPD, HCR, Housing Quality Standards (HQS) portals
• Ensuring HPD E-certification and additional related certifications remain current.
• Creating check requests for related violation and penalty fees.
• Coordinating with maintenance team to ensure appropriate and supporting documentation is provided, when requested.
• Working with property management team to coordinate tenant access for repair work in units.
• Requesting transportation, when required, for notarization of appropriate documents.
• Submitting annual bedbug reports.
• Creating work orders for vendors or superintendents through YARDI system.
• Performing additional administrative work to support Property Management team to align with agency operational goals.

REQUIREMENTS

• High School Diploma or GED required. College experience a plus.
• 2-3 years of experience; administrative background preferred.
• Previous experience in Affordable Housing programs (HUD, Section 8, LIHTC) preferred.
• Experience working in Property Management with a focus on facilities compliance preferred.
• Proficiency using Site Comply; managing complaints and violation removal in NYC a plus.
• Must be able to multi-task with strong organization skills.
• Excellent interpersonal skills and ability to communicate both verbally and in written form.
• Commitment to cultural diversity and sensitivity.
• Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality.
• Licensed notary a plus

WHY JOIN US?

Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.