Bilingual Call Center Representative - Healthcare Payroll Specialist - 26-02744
Job Title: Bilingual Call Center Representative – Healthcare Payroll Specialist
Location: New York, NY
Schedule
- Day Shift: 8:00 AM – 4:00 PM
Compensation
- $25 – $27 per hour (W2)
Job Summary
The Bilingual Call Center Representative – Healthcare Payroll Specialist is responsible for handling inbound and outbound calls while supporting payroll-related inquiries within a healthcare environment. This role requires strong customer service skills, attention to detail, and the ability to resolve issues efficiently while ensuring a positive customer experience.
Key Responsibilities
Customer Service & Call Handling
- Handle incoming and outgoing calls in a professional and timely manner
- Address customer inquiries, concerns, and complaints effectively
- Provide accurate information and ensure customer satisfaction
Payroll Support
- Assist with payroll-related questions and issue resolution
- Investigate and resolve discrepancies related to payroll
- Ensure accuracy and confidentiality of payroll information
Problem Solving & Support
- Identify customer issues and determine appropriate solutions
- Escalate complex concerns when necessary
- Perform additional tasks and assignments as required
Required Qualifications
- Minimum 2 years of experience in call center/customer service roles
- Bilingual proficiency (required)
- Prior experience with payroll processes
Required Skills
- Strong verbal and written communication skills
- Active listening and customer-focused approach
- Effective problem-solving and analytical abilities
- Computer proficiency and ability to navigate multiple systems
Education
- High School Diploma or GED required
For more details reach at [email protected] or Call / Text at 516-862-1203 .
Recommended Jobs
Part-time Member Service Associate - Capital Central Region #2
If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! ABOUT THE TEAM If you enjoy interacting with peop…
Sommelier
Boucherie West Village is seeking a hospitable , warm , and high-spirited Sommelier who has the fine-dining experience and thrives in a fast-paced environment! Our work environment incl…
Nuclear Medicine Technologist - PET/CT and SPECT/CT
$90,000–$110,000 + Full Benefits | CT Tuition Reimbursement Available The Opportunity You'll perform advanced hybrid imaging procedures in a leading outpatient PET/CT and SPECT/CT department…
Sales Specialist
We’re looking for a Sales Specialist to join our Sample Management team at SPT Labtech. This is a remote, East Coast–based role, ideally located in the Northeast, focused on selling capital equipment…
Senior Project Manager, Store Design, Planning & Construction
At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, cr…
Job Opportunity: Building and Facilities Maintenance Technician
Building and Facilities Maintenance Technician We are actively seeking Building and Facilities Maintenance Technicians for several clients in the Hyde Park area. This is a maintenance/repair …
Grammar School Music Teacher
Grammar School Music Teacher (Vocal/General) 26-27 School Year Columbia Grammar and Preparatory School is seeking a full-time grammar school music teacher to teach a combination of general music …
Senior Manager, Operations Planning & Analytics
We are seeking a strategic and data-driven Senior Manager, Operations Planning & Analytics to lead forecasting, inventory planning, and business analytics initiatives. This high-impact role sits at…
Associate Director, Product Owner
Fitch Solutions Data Products & Services Tribe is seeking an Associate Technical Product Owner for our New York City office. Fitch Solutions is a leading provider of insights, data and analytics…
Global Markets Transformation Programs - Vice President
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, c…