Field Service Technician

Job Description

Job Description

Field Service Technician

****Strong understanding of PC/PLC-based control systems (SCADA) is a MUST

Job Summary

Seeking a Field Service Technician to perform preventive maintenance, troubleshooting, and commissioning of freeze-drying equipment installed globally. The role involves supporting equipment testing, production, and customer service when not traveling.
- Responsibilities also include maintaining accurate service documentation and providing on-call support per customer agreements. Candidates must represent the company professionally and foster strong customer relationships.

Key Responsibilities

• Willingness to travel extensively and provide flexible on-call support as required (US & Canada)

• Perform global preventive maintenance on freeze-drying systems

• Diagnose system faults and implement corrective actions

• Support commissioning and production/testing tasks

• Maintain accurate service records and documentation

• Provide on-call support as needed

• Deliver professional service and build positive customer rapport

Qualifications

• Technical certificate or degree in electromechanical or process-related field

• 3–5 years of experience in installation and maintenance of industrial equipment

• Strong understanding of PC/PLC-based control systems (SCADA)

• Proficient in reading mechanical and electrical schematics

• Self-motivated with excellent organizational and communication skills

Preferred Experience

• Hands-on troubleshooting of complex industrial systems

• Experience in FDA-regulated or similar environments

• Familiarity with freeze-drying equipment and processes

• Willingness to travel frequently and respond to on-call needs

• Strong customer service orientation and problem-solving skills

  It is the policy of GCR to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic

Company Description

GCR is a national technical recruiting firm. We specialize in contract, contract to hire, and permanent staffing solutions across a variety of industries including, Information Technology, Commercial, Automotive, Semiconductor, Medical Device, Pharmaceutical, Manufacturing, and Defense.

Company Description

GCR is a national technical recruiting firm. We specialize in contract, contract to hire, and permanent staffing solutions across a variety of industries including, Information Technology, Commercial, Automotive, Semiconductor, Medical Device, Pharmaceutical, Manufacturing, and Defense.