Neighborhood Secretary (Unit Secretary)

St. John's Senior Services
Rochester, NY

: St. John's is leading and inspiring a shift in society's views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John's embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John's home.

If this description speaks to you, continue reading about the opportunity of Neighborhood Secretary (Unit Secretary). This is a full-time, 40 hours per week Monday-Friday day position.

Position Summary: The Neighborhood Secretary performs clerical and receptionist activities within a neighborhood under the direction and supervision of the Neighborhood Administrator. Provides excellent customer services to elders, family, visitors and employees and responds to their needs in a timely and professional manner. Responsibilities include:

  • On the neighborhood, assemble elders' records, keep in order, update and thin charts appropriately. Send discharge records to medical.
  • Prepare and/or distribute various data lists and documents for entire neighborhood.
  • Prepare requisitions for diagnostic tests, notify appropriate persons for entire neighborhood.
  • Receive visitors and personnel to the neighborhood in a customer-oriented manner.
  • Make appointments for elders including transportation arrangements when needed, assemble information for appointments, transfer and discharge elders if assigned to do so by the Neighborhood Administrator.
  • Maintains records of staff in-service attendance if assigned to do so by the Neighborhood Administrator.
  • Assume responsibility for attending in-service programs that are provided to facilitate compliance with government regulations.
  • Transport elders to appointments as needed.
  • Be an active participant in the Eden journey.
  • Help with other duties as needed that support the Core Team to fulfill St John's mission, vision and values.

Qualifications:

  • High school degree or GED.
  • Secretarial and/or health care experience preferred.
  • Ability to interact with elders.
  • Technical competence in MS Word, email, and AOD. Excellent phone skills
  • Good clerical and organizational skills
  • Good written and oral communication skills
  • PROOF OF COVID VACCINATION NO LONGER REQUIRED-VACCINE MANDATE HAS EXPIRED.

Physical Requirements:

  • Sits, stands, walks. Subject to interruptions and multiple task management.

Pay

Commensurate with experience: $17.00-$20.00 hourly.

Check out what we have to offer YOU at

  • Health, dental, vision insurance (30 hours+)
  • Employer sponsored life insurance & telemedicine (30 hours+)
  • Weekly paychecks
  • Competitive pay
  • Ability to pay your bills before pay day through PayActiv:
  • Free parking
  • 24/7 fitness center
  • Generous paid time off and holidays
  • On-site child care
  • Employee Assistance Plan
  • Cell phone discounts
  • Recognition activities and events

St. John's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.

Posted 2026-04-09

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