Customer Service Pharmacy Technician

Our Company

PharMerica

Overview

Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode which means advancement opportunities for individuals who are looking for career progression!

Schedule: Monday-Thursday 9:30am- 6:00pm & Sunday 9:00am-6:00pm

We offer:

• DailyPay
• Flexible schedules
• Competitive pay
• Shift differential
• Health dental vision and life insurance benefits
• Company paid STD and LTD
• Tuition Assistance
• Employee Discount Program
• 401k
• Paid time off
• Tuition reimbursement
• Non-retail/Closed-door environment

Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals rehabilitation hospitals long-term acute care hospitals and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!

Responsibilities

Our Customer Service Pharmacy Technician coordinates communication between pharmacy providers and facilities while resolving prescription issues in a timely efficient courteous responsive reliable and respectful manner.

This person will:

• Answer and submit inquiries regarding patient information and medication therapies
• Take requests for refill orders out on pass patient discharge orders and special delivery requests
• Assist the pharmacist with facility and physician office communications
• Obtain patient information for our database by calling patient care representatives and physician offices
• Utilize judgement in knowing when to escalate issues to the management level
• Utilize various programs such as Outlook Excel and Microsoft Word
• Complete assigned projects upon request in a timely manner
• Perform other tasks as assigned

Qualifications

• High school diploma or equivalent is required
• One year of previous experience with direct client communication - customer service
• Prior healthcare/pharmacy experience preferred
• Strong computer and data entry skills
• Must have good oral communication skills attention to detail and problem solving skills
• Pharmacy Technician Certification preferred

About our Line of Business

PharMerica an affiliate of BrightSpring Health Services is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities skilled nursing facilities public health organizations and post-acute care organizations. PharMerica is one of the nations largest pharmacy companies offering unmatched company culture employee development and advancement opportunities. For more information please visit . Follow us on Facebook LinkedIn and X.

Salary Range

USD $18.00 - $18.75 / Hour

Required Experience:

IC