Front of House Team Member

Job Description

Job Description

Front of House Team Member is all about Service!!! Only the kindest and best collaborators should apply!

Job Details

Your Job Role
As a Team Member, you are an integral part of the Beatnic Store team. Your key focuses are:
-Excellent quality of food
-Amazing service
-Strong knowledge on the importance of plant-based foods and diets
-Kitchen operations
-Cleanliness
-Team training

Our Values
We’re REAL – our food is made of whole ingredients from our mother Earth
We’re WELCOMING – we inspire an inclusive and loving plant-based community
We’re DARING – we speak our truth and reach for the Stars
We’re COLLABORATORS – we work well with others to create Magic
We’re OPTIMISTS – we believe in a better and brighter Future!

Key Responsibilities

Knowledge
To attend and complete all compulsory training sessions within the allocated time
To create delicious food according to the Beatnic standards in an efficient and safe environment
To always follow the production sheets as per the store training manual and reference table provided
To maintain the equipment and machinery to Beatnic standards
To view the store from guest perspective and clean as you go
To ensure sufficient stock of all food, drinks, packaging and utensils at all times

Service
To provide speedy, efficient, professional and knowledgeable level of service at all times. Personality is KEY!
To ensure stock rotation and follow ‘FIFO’
To be hands on and present at all times during service
To serve guests efficiently, politely and always with purpose. To report any complaints and comments immediately to the manager
To be able to communicate with confidence about all food and drinks we serve

Team
To lead by example and support your fellow Team Members at all times – FOH and BOH work as one Team
To maintain the highest possible standards of personal hygiene and following correct uniform standards at all times
To carry out any other reasonable duties and responsibilities as assigned and be present at work

Passion
To be able to produce all food items to the highest standards
To be flexible to ensure that operations are always as efficient and profitable as possible
And remember to have FUN – smile and maintain a positive attitude at all times whilst on your shift

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