Program Management and Change Management Internal Audit Director

Citi
New York, NY

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Program Management and Change Management Internal Audit Director

The Audit Director role is a senior level management position responsible for contributing to the strategic direction of Citi's Internal Audit (IA) function, in coordination with the Audit team. This role is also responsible for managing multiple teams of professionals. The overall objective of this role is to direct audit activities that support a subset of a product line, function, or legal entity at the global or regional level, in accordance with IA standards, Citi policies, and local regulations.

Specifically this role will provide enterprise wide assurance over Program and Change Management. Responsibilities:

  • Develop the strategy (including the development of an audit plan across both Program and Change Management) and direct the execution of a portfolio of concurrent assurance activities relating to their portion of the Audit Universe, within budget, and within the expected timelines.
  • Attract, develop, motivate, and retain a highly diverse and effective team. Oversee various tasks to build the audit team, including recruiting staff, developing and training the team, and managing the budget.
  • Work within the overall COO, Data and Program/Change Management organization and across IA to maximize the efficiency and effectiveness of resources.
  • Perform control environment assessments and identify thematic issues and trends to improve controls and governance over the identification, measurement, management, and reporting of risks relating to Program and Change Management.
  • Represent IA in relevant governance forums relevant to Program and Change Management including Boards and Committees.
  • Develop and maintain strong working relationships across other IA teams, Management Stakeholders (MSs), and Regulators.
  • Engage regularly with MSs to understand emerging risks in Program and Change Management and help address escalations.
  • Pro-actively advise and assist MSs in considering risks and controls relevant to Program and Change Management. Support the audit team in their interactions with MSs.
  • Participate and share relevant knowledge and insight, on an ongoing basis, within and across IA teams, to drive consistency of audit opinions relating to Program and Change Management risks, higher efficiency, and improved quality of overall assurance.
  • Direct the development of audit process improvements, including the development of automated routines e.g., Computer Assisted Auditing Tools and Techniques (CAATTs), to help drive more effective and focused audit testing across Program and Change Management.
  • Deliver multiple current audits to specification, and ensure the delivery of audit reports are complete, insightful, timely, error free and concise.
  • Effectively drive integrated audits with other IA teams across products/functions to ensure appropriate Program/Change Management coverage.
  • Contribute to the delivery of reports outlining IA's contributions, and oversee audit's coverage and reporting on common high risk areas
  • Ensure timely delivery of comprehensive regulatory and internal audit issue validations, including issues arising from other external parties.
  • Ensure IA meets/exceeds expectations, and support and drive the IA Transformation Program and IA's and management's efforts
  • Support and endorse the Quality Assurance (QA) function of IA, and resolve issues found by QA, improving audit processes and coverage.
  • Ensure the adoption of Citigroup and Citibank Audit Committee Charters and the IA Charter, and engage in internal/external negotiations.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 12+ years of experience in an audit role.
  • Background in Program and/or Change Management is a plus.
  • Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred.
  • Demonstrated success in business, functional and people management.
  • Clear and concise written and verbal communication.
  • Demonstrated ability to remain unbiased in a diverse working environment.
  • Effective stakeholder management skills.

Education:

  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

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Job Family Group:

Internal Audit

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Job Family:

Audit

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Salary Range:

$170,000.00 - $300,000.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("CitiĀ”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting

Posted 2026-08-09

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