Senior Ad Operations Manager

ABOUT GLASSVIEW

GlassView's mission is to drive performance through video advertising. We work with over 80 of the top Fortune 100 Global Brands, offering access to over 2.6 billion unique users worldwide, and over 280 million unique users in the United States, reaching 98% of the connected country.

Through emotion-based targeting and optimization, high frequency trading (SmartGamma™) and delivery across connected devices, GlassView is best known for its performance.

Leadership includes Renaud Dutreil, former Chairman of LVMH North America, who previously held several ministerial positions in the highest levels of French Government; Condé Nast former Executive Stephanie Newhouse; Chien Chung (Didi) Pei, chairman of the China Institute and partner in the legendary Pei Partnership Architects; Beauty and Well Being Founder & Editor Clémence von Mueffling; Jim Porcarelli, Co-founder of MediaCom North America; CBS Revenue & Operations Executive Director Dennis Colon; Candy Pratts Price, previously Creative Director for Vogue.com; Dr. Michael L. Platt, Director of Wharton Neuroscience Initiative and Co-founder of neuroscience wearables company Cogwear.

Launched in 2014, GlassView has headquarters in Dallas, with offices in New York City, Tokyo, Singapore, London, and Paris, among other locations.

What we're looking for

We’re hiring a Senior Ad Operations Manager to join our all-star NYC team as a key player/coach responsible for driving best-in-class campaign performance for our clients. This includes the day-to-day execution of digital media campaigns, leading KPI-driven optimization strategies, and mentoring a team of Ad Operations Managers. You will be in charge of all aspects of campaign management (setup, optimization, reporting, QA), serve as the primary point of contact with our publisher partners, and work with key internal leaders to monitor industry developments and design effective product road mapping. This position reports directly to the VP of Operations.

Campaign Operations, Reporting & Reconciliation (50%)

Ensure flawless execution of digital media campaigns

Monitor & analyze campaign performance data to guide KPI-driven optimization strategies, design actionable recommendations, and drive best-in-class performance

Provide comprehensive reporting and analytics throughout campaign lifetime to ensure campaign pacing and performance

Process billing deliverables to create monthly invoices using QuickBooks

Team & Partner Management (30%)

Collaborate with VP of Operations to lead a team of Ad Operations Managers towards successful campaign set up, optimization, and KPI fulfillment

Responsible for onboarding Ad Operations Managers, ensuring they understand best practices, become experts in GlassView product offering, and develop fluency in a variety of third party environment ad platforms

Serve as a central point person for existing publisher partners and take initiative on building new relationships

Process & Product Optimization (20%)

Lead product and process improvements based on a deep understanding of GlassView product offering, advertiser KPIs, and digital media landscape

Develop high-level proficiency in overall processes, procedures, and media systems relative to assigned clients

Seek continuous opportunities to improve process efficiency

Skills that grab our attention

Required - Campaign Manager, DV360, Adobe Ad Cloud, Microsoft Office, Google Workspace

Preferred - Salesforce, Slack, Project Management, Photoshop

About you

4+ years of experience in programmatic advertising focused on video/display, reporting, and partner-side operations

Proven track record executing KPI-driven campaign strategies and delivering on them (ROAS, DR, CTV campaigns is a plus)

Strong familiarity with Campaign Manager, DV360, Adobe Ad Cloud, and other third party environment ad platforms

Comfortable tracking high volumes of data, performing data analysis, and making decisions based on the results

Manage timely status updates with multiple stakeholders, both internal and external

Ability to be nimble and resourceful, work under tight deadlines, and respond to shifting priorities across multiple client accounts

Advanced Excel and data analysis skills with working knowledge of Javascript and HTML in order to troubleshoot

Excel at balancing time spent between strategic initiatives and diving into the details when necessary

Passion for technology, media, advertising, and data

Education

Bachelor's degree or equivalent experience (in data, computer science, digital advertising is a plus)

The base salary range is $80K-$100K. Compensation is based on various non-discriminatory factors including but not limited to experience, education, and skills. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.