[Active Hring] Systems Engineer I

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary We are looking for a Systems Engineer I to join our dynamic engineering team. In this role, you will be responsible for integrating systems for broadband devices while designing, implementing, and maintaining a robust infrastructure. The ideal candidate will have expertise in system administration, network architecture, automation, and troubleshooting complex technical issues. You will work closely with cross-functional teams to optimize and enhance system performance, ensuring seamless integration and reliability for cutting-edge broadband technologies. Responsibilities Scope of Work:

• Maintain systems, including servers, networking components,and cloud infrastructure.
• Monitoring deployment and management of system operations using scripting languages (e.g., Python, PowerShell, Bash)
• Monitor system performance, ensuring high availability and security.
• Troubleshoot hardware, software, and network issues, implementing effective solutions.
• Collaborate with development and security teams to support DevOps and cybersecurity initiatives.
• Collaborate in the planning and execution of disaster recovery strategies.
• Create and maintain up-to-date documentation of network topologies

Collaboration and Documentation:

• Maintain up-to-date documentation of network topologies, including traffic flow and interconnectivity.
• Create detailed troubleshooting guides for device and network failures.
• Create change management & deployment logs to track system updates and upgrades to ensure stability.
• Write clear and concise workflow documents, emails, presentations, and thought leadership materials.

Continuous Improvement:

• Staying current with new technologies, certifications, and knowledge sharing.
• Proactively share knowledge, mentor junior engineers, and maintain accountability for team performance and production availability.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Master’s degree is a plus.
• Experience: 2-3 years of experience in systems engineering or administration.
• Proficiency in Windows, Linux, or both operating systems.
• Understanding of embedded systems like RDK-B within Routers, Modems and other relevant CPE devices.
• Basic understanding of cloud platforms (AWS, Azure, or Google Cloud).
• Good understanding of networking principles (TCP/IP, DNS, VPNs, firewalls).
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.

Required Technical Skills:

• Familiarity with monitoring tools (Tableau, Grafana, Splunk)
• Knowledge of Grafana, Splunk, Tableau and similar monitoring platforms to ensure proactive network and system health monitoring, logging, and alerting.
• Wi-Fi Technologies: Expertise in Wi-Fi standards (802.11 a/b/g/n/ac/ax), troubleshooting Wi-Fi performance (signal strength, interference, capacity), and optimizing Wi-Fi network architecture for service provider environments.
• Understanding of TR-069 and TR-181 communications.
• Basic knowledge of DOCSIS 3.1 cable modem and PON fiber technology.
• Proficiency in administering and troubleshooting Linux-based systems (Ubuntu, CentOS, Red Hat) in service provider environments with a focus on high-availability, system scalability, and fault tolerance.
• Experience in system hardening, security configurations, and managing system resources (CPU, memory, storage) in a multi-user environment.
• Scripting skills in Python, Bash, or Perl to automate system configuration, validation, and monitoring tasks.
• Able to following MOPS (Methods of Procedure) for change management.
• Understanding of network protocols (TCP/IP, DNS, DHCP, SNMP, RIP), including expertise in routing, subnets, IP addressing, and traffic shaping.
• Experience with SDN (Software-Defined Networking), VLANs, and WAN/LAN configurations for managing network traffic across large-scale infrastructures.
• Cloud Services – Basic knowledge of cloud platforms such as AWS, Azure, or Google Cloud for managing infrastructure services, computing, storage, and networking in a service provider context.

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,112.00 - $126,684.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.