Lead Host
Crazy Pizza is not just a restaurant—it’s an experience. Operated by Atelier House Hospitality in affiliation with Altamarea Group, Crazy Pizza brings a bold and playful energy to the East Hamptons dining scene. Known for high-energy service, vibrant music, and elevated Italian classics (including our signature thin-crust pizzas), Crazy Pizza is where luxury meets fun. With locations in international hotspots like Monte Carlo, London, and Rome, Crazy Pizza combines impeccable hospitality with a dynamic, VIP-driven atmosphere.
Our team is passionate, professional, and unapologetically charismatic. We aim to create unforgettable moments for every guest who walks through our doors.
About the RoleAs Lead Host at Crazy Pizza East Hampton, you are the first and last impression of our guest experience. You will be responsible for managing the flow of service, leading the host team, coordinating VIP and high-volume reservations, and ensuring seamless communication between the front door and the floor. This role is ideal for someone who thrives in a fast-paced, high-profile environment and can balance polish, poise, and personality.
Essential Duties and ResponsibilitiesGreet and welcome all guests with warmth and professionalism
Manage the reservation book and walk-in flow using restaurant reservation platforms (e.g., SevenRooms, Resy, OpenTable)
Supervise and train the host team to maintain a consistent and elevated front-of-house experience
Coordinate table assignments with management and floor staff to maximize guest satisfaction and efficiency
Manage guest inquiries and special requests, especially from VIP clientele
Communicate wait times and reservation updates clearly and courteously
Act as the liaison between guests, management, and service teams
Resolve guest issues or concerns promptly and gracefully
Maintain a polished appearance and upbeat energy throughout every shift
2+ years of experience as a Lead Host or Maitre D’ in a high-volume, upscale or fine dining environment
Strong communication and interpersonal skills
Familiarity with reservation management software
Ability to lead a small team with confidence and clarity
Experience handling VIPs and high-profile clientele
Ability to multitask and stay composed under pressure
Flexible schedule and willingness to work nights, weekends, and holidays as needed
A genuine passion for hospitality, service, and people
Crazy Pizza and Altamarea Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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